Does everyone at UPS hate their job?

[XcYZ]

I don't know what's up with my local UPS office, but I swear everyone there hates their job and takes it out on the customer. It must really suck to have people want to come into their place of business and want to give them money. :rolleyes:

Ok, end rant. lol

[Fluid Power]

Scott,

I own a company that deals with UPS on a daily basis (1 drop off and 1 pick up) and my experience with my sales rep and the drivers has been exceptional. It probably helps the office/warehouse is in a really small town, but the driver we have is the best in the business. We can tell the UPS guy that we are leaving early (like Monday, July 3rd) and he will drop off at 7:30 am instead of 9 and will be back for pick up at noon. Outstanding! It sounds like you are describing the local post office in my neck of the woods!

in comic book guy voice "WORST, Post office EVER"

Darren

[trapin]

I don't deal much with UPS. Their rates are WAY too high.

[onebad68]

For their rates. Next time you ship something freight, look into UPS freight. There the cheepest around...... I only use UPS. Their customer service is worth the extra buck.

[LS1NOVA]

Greyhound bus is the cheapest freight in my experience. UPS is too high.

[XcYZ]

The UPS delivery guy that stops at my house is great. :thumbsup: I just had issues with a few people at the office where I had to ship a couple packages. That's my biggest pet peave - you go into a place of business and they act like you're bothering them.

Oh, and I should note that I shipped via UPS because it was billed to an existing UPS customer account number.

[JMitch19]

My fiance just left UPS 2 weeks ago. She started her new job with Whirlpool monday. She hated UPS. If you are union you are OK they will NOT let you have over 40hrs/wk. If you are management you are expected to work at least 10 hrs/ day not counting your lunch. She averaged 75hrs/ wk for two months during the holiday season last year.
They pay well, and try to convince their people that they can't make as much money else where. This maybe true for the people that didn't go to school and have been at UPS forever, but all of their new hires are college grads and they are losing good people left and right.
So, I guess to answer your question most people at UPS don't like their jobs. If you are talking about "The UPS Store" most of those are individually owned.

[Sales@Dutchboys]

I really like Fed Ex........


-Paul

[PRRC]

Scott,I just had that happen to me this morning,I went to a UPS store and the guy behind the counter (ass****) gave me a differant price to ship than on line. So I went to the main termanal and found out that the UPS stores are a Frachise and are more expensive.Never would have known unless I make atrip to there main terminal here in Indy.Just somthing to keep in mind.Tim

[Huxsol81]

I don't know what's up with my local UPS office, but I swear everyone there hates their job and takes it out on the customer. It must really suck to have people want to come into their place of business and want to give them money. :rolleyes:

Ok, end rant. lol


Its probably because everytime the driver returns from your house he has a completed Workmans Comp form! :thumbsup:

[Musclerodz]

I don't know if they all hate their jobs, but I hate UPS. I use Fed Ex and USPS almost exclusively. Fed Ex Ground is cheaper than UPS, and with an account I can walk in the door at Fed Ex, dump the package on the counter and leave. No waiting or anything. Awesome when there is a line out the door at 5pm of people coming in to pickup packages.

Mike

[rwhite692]

I generally like UPS...I use their website to do all of my labels and we have a daily pick up...my local driver has been the same guy on our route for about the last 9 years...I think UPS treats their people pretty well, from what I can tell...my brother in law up in Petaluma works for them, as well...We do use USPS for smaller less critical shipments...it seems like the USPS can't be bothered with larger packages, at times...always seems to be some kind of issue.

I get much less grief from UPS in the event of a damage claim, than from any other carrier.

Note that the USPS just inked a deal with UPS, to start moving the US MAIL for them!

[awr68]

I should note that I shipped via UPS because it was billed to an existing UPS customer account number.

Well don't I suddenly feel like an ass!! Sorry to put you threw that! I'll make it up to you by letting you buy me a drink in Vegas!! BTW, Christmas in July is going to be sweet!! ;)

[XcYZ]

No way, it's not your fault in the least, Anthony. I was just venting about the people working the counter at UPS (not a UPS Store, it was right at UPS).

[awr68]

Ok, good to hear! Yeah, not everyone has DSE service!!

I'm looking forward to seeing the brown truck though!!

[XcYZ]

Fortunately, my UPS delivery guy is great. He must be a car guy. :)

[trapin]

I always have good luck with Fedex. Their prices always seem to blow UPS out of the water. I would rate their customer service as average. They rarely smile behind that counter, but they're cordial. I'm only in there for 5 minutes anyway.

[69MyWay]

Interesting discussion. I just ordered a crate small block through Summit racing that was delivered via UPS truck freight. It was a terrible experience. The woman (named Nikki) at the Tampa area UPS terminal was a nasty rude wench on the phone to my wife about making arrangements to deliver. She called us to confirm things and got nasty when my wife said we would need a lift gate.

No return call, no word. I called back and was transfered through a couple of people then put to the local dispatcher. He was a real redneck with ther personality of a rock. The driver they sent could barely speak english. They rented a Penske truck to deliver the engine. The driver called me for directions, then got lost anyway. I lost 3.5 hours of work driving home early for him not to show up until after I could have just left work and gone home.

The good news is the engine showed up safe and sound. The bad news is, I lost some productive time and days due to some issues going on with that local terminal.


This experience will cause me to think twice about using them for anything in the future.

[rwhite692]

I don't use UPS For Truck Freight, It's just not their game, at all.

For that I use Yellow Freight.

[onebad68]

My fiance just left UPS 2 weeks ago. She started her new job with Whirlpool monday. She hated UPS. If you are union you are OK they will NOT let you have over 40hrs/wk. If you are management you are expected to work at least 10 hrs/ day not counting your lunch. She averaged 75hrs/ wk for two months during the holiday season last year.
They pay well, and try to convince their people that they can't make as much money else where. This maybe true for the people that didn't go to school and have been at UPS forever, but all of their new hires are college grads and they are losing good people left and right.
So, I guess to answer your question most people at UPS don't like their jobs. If you are talking about "The UPS Store" most of those are individually owned.


What did your wife do there?

[JMitch19]

What did your wife do there?

She was a Management Trainee in the Industrial Engneering Group.

[onebad68]

That explains it.

She was a Management Trainee in the Industrial Engneering Group.