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View Full Version : I hate FedEx...


camcojb
09-16-2021, 04:31 PM
:disgusted: They absolutely suck for deliveries in my rural area. Out of the last 11 packages they've delivered here, ten of them were late/lost, in most cases 2-5 days. They show an item out for delivery yet the tracking shows it's still a town away. Twice in the last five times when they finally find it they input the wrong zip code and put it on a truck for delivery on the other side of town; it'll take 1-2 days to get it back on track. Had some frozen steaks a week or two ago that were shipped on a Thursday, and took until the following Wednesday to arrive; they shipped from a town less than an hour from here.

I understand things go wrong, but their service is at a level that baffles me that they remain in business. For me UPS is THE way to go. Rarely late, often a day earlier than expected. And the guy gets here around 10:30 a.m. instead of late afternoon. :ups:

Your mileage may vary... :lol: Today I'm waiting on a piece that was supposed to be here Tuesday, then Wednesday (showed out for delivery), then this morning I see they put it on the wrong truck again.

Vegas69
09-16-2021, 04:57 PM
I help you bust some knee caps at Fedex if you join me at USPS. HA They have robbed me. I tried EDDM which is every door direct where the mailman puts a post card in every box on the route. Well, I just happen to be on the route along with clients. I'd be lucky to get every other one and it was very sporadic with my clients. I came to the conclusion since there was no way to track it, they likely got thrown in the garbage on the way back to the shack. They also lost a 403b retirement rollover check which ended up costing us decent money due to a deadline for buying years through PERS expiring and needing a new contract at a higher buy rate. Why the investment company sent it my snail mail is beyond me.

Thank you for the opportunity to rant with you. ha As a friend of mine said, "First world problems!"

Che70velle
09-16-2021, 08:11 PM
Jody, I’ve had this EXACT same service from FedEx for the last year here in N Ga. always at least a day late. Might show up at 2pm….might show up at 8pm. Don’t ever believe the tracking because it’s wrong. I always ask for UPS if given a choice and I’ll pay the 5 bucks extra.
Ordered a set of custom made Billet Specialties wheels for my C1500 I just sold. This was last year. They show up FedEx. Guy backs up to shop door and starts throwing these big wheel boxes on the ground right in front of me…. I’m like HEY, THESE ARE FOUR THOUSAND DOLLAR WHEELS!!!! He says OH, i was wondering what these were. I’ve been hauling them around for two days now….
True story.

thedugan
09-16-2021, 09:40 PM
Yeah I hear ya. Still waiting for the volleyball I ordered in 2000.

WILWAXU
09-16-2021, 10:18 PM
I have exact opposite problem. Usually FedEx is close to on time. UPS, it's anyone's guess.

The tracker is even funnier. Last package I got from UPS, the reminder email said it was being delivered that day. Followed link to the website.. package was checked in that a.m. in Texas :D Got it 3 days later. :D

srode1
09-17-2021, 04:04 AM
No complaints about UPS or Fedex here - they are on time pretty much all the time. USPS is another story. I use informed delivery with them and letters / packages are routinely late by days.

thedugan
09-17-2021, 06:59 AM
Jody is it possible to have them hold the package for you at their depot so you can pick it up there? Depending on how far it is.

BMR Sales
09-17-2021, 09:05 AM
They all Suck!:EmoteClueless:

I shipped a fairly valuable package to my New Granddaughter in June. It was in a box in a box in a box in a box with lots of padding. Of Course UPS damaged it!

I sent it through the Work account with extra Insurance, as I know our Rep. I have been fighting them ever since ( of course they it was mis-packed - I have the Burst Ratings on the boxes) then they said they didn't have the pictures, then said they didn't have the claim, etc!

Finally getting a Check Cut, supposed to be here next week :G-Dub:

cjfirstgen
09-17-2021, 09:19 AM
They are both unreliable at best. Next day air for delivery on a Friday and it shows up Monday. Not much good that does me for race car parts needed for a race on Sat/Sun. They have both fallen so far from the standards they once had.

68454RS
09-17-2021, 09:56 AM
My parts are on this truck .. The day after I got a shipping notification and tracking number, the local sherrifs facebook page posted this

https://live.staticflickr.com/65535/51486547968_12fe925c46_b.jpg (https://flic.kr/p/2mrG1WU)fedextree (https://flic.kr/p/2mrG1WU) by F G (https://www.flickr.com/photos/153250783@N04/), on Flickr

camcojb
09-17-2021, 12:21 PM
Jody is it possible to have them hold the package for you at their depot so you can pick it up there? Depending on how far it is.

It is Doug, but it's a little ways from my house. The biggest problem seems to even get it to the correct depot lol.

Perry Mitchell
09-17-2021, 01:03 PM
I'm with you regarding Fed X. Once my package arrived at the local distribution facility, their tracking information said it was out for delivery. It still took 6 days to receive it. The day before it actually got delivered, a Fed X truck pulled into my driveway but left after sitting there for five minutes but did not leave my package. I chased him down the highway and he finally stopped at a traffic light where I jumped out of my truck and confronted him. He did not have the package on his truck even though his manifest said it was. He gave me his dispatcher's number and we had a long discussion about their service. I received the package the next day! Thanks for letting me rant.

camcojb
09-17-2021, 02:25 PM
I'm with you regarding Fed X. Once my package arrived at the local distribution facility, their tracking information said it was out for delivery. It still took 6 days to receive it. The day before it actually got delivered, a Fed X truck pulled into my driveway but left after sitting there for five minutes but did not leave my package. I chased him down the highway and he finally stopped at a traffic light where I jumped out of my truck and confronted him. He did not have the package on his truck even though his manifest said it was. He gave me his dispatcher's number and we had a long discussion about their service. I received the package the next day! Thanks for letting me rant.

Had that same thing happen to me more than once... :hairpullout:

WSSix
09-17-2021, 07:57 PM
For me, FedEx fell off last year when COVID hit and all the closures started. They had my supercharger for the BMW sitting in the next town over for six days. Mind you, this is metro Atlanta which means 5-10 miles away, maybe. I was patient because COVID. While they have gotten better, they're still slow compared to pre-COVID days. Before then, FedEx or UPS was great for me.

You know who's only gotten better in this time? Amazon. I wouldn't be surprised if they start taking third party deliveries in the next few years.

Spiffav8
09-17-2021, 08:05 PM
For me UPS is THE way to go. Rarely late, often a day earlier than expected. And the guy gets here around 10:30 a.m. instead of late afternoon. :ups:

I'm sending this to my friends at UPS.....and FedEx. :stirthepot:

carkrazy1987
09-17-2021, 09:06 PM
fedex has been dandy for me. my wife is home all day, and said no one was home to sign for a package, will try and deliver next day. next day same thing, wife is home, they dont deliver, no adult for signature. 3rd day, saturday, im home in the drive way working, i hear them drive up, i watch em look at the beware of dog sign on my gate, then just drive away, no attempt to honk, leave at gate, just another notification, no adult available

kwhizz
09-18-2021, 06:42 AM
Just went thru my own experience with Fedex........... Their tracking and delivery info are not even close... really screwed up my weekend

Ken

bretcopsey
09-18-2021, 12:16 PM
Yeah I hear ya. Still waiting for the volleyball I ordered in 2000.

Was it a Wilson volleyball? :lmao:

RT_66_Pro_Touring
09-24-2021, 06:55 PM
Fedex is excellent, in fact nearly perfect, at every single thing on earth EXCEPT putting me and a package in the same location, the only frikken thing they do! 6 years in my home and not ONCE did they ever successfully deliver a package to my address. Not. Once. Ever.

camcojb
09-24-2021, 09:25 PM
Fedex is excellent, in fact nearly perfect, at every single thing on earth EXCEPT putting me and a package in the same location, the only frikken thing they do! 6 years in my home and not ONCE did they ever successfully deliver a package to my address. Not. Once. Ever.

:lol: Wife had a frozen food order show up today from Fedex. Problem is, it was supposed to be here Wednesday, showed out for delivery, never showed. Then it changed to Thursday, showed out for delivery but was put on the wrong truck. It's amazing they can stay in business.

WSSix
09-25-2021, 05:11 PM
Yup, our Goldbelly order was supposed to be delivered three days ago. Just got here an hour ago. Luckily, they're just pies so they should be ok still even if they were supposed to arrive frozen.

camcojb
10-04-2021, 11:11 AM
So I have 6 packages coming from Fedex for last Friday delivery. None arrived, one went to pending with no delivery date, five showed Saturday delivery. Saturday nothing arrives and 4 now show Sunday delivery, and the fifth is now also pending. Today they show two out for delivery and now a total of 4 are pending with no delivery date.

https://pbs.twimg.com/profile_images/803401299085533184/y5OtjpGD.jpg

Jay Hilliard
10-04-2021, 01:39 PM
Jody,

I have the same issues with FedEx here in NC. They delivered a package two days after it was supposed to be next day and the box was torn, taped and was empty. The larger size box should have tipped the driver off that nothing was in it when he picked it up.

I submitted a claim and still waiting two years later. I called the parts company and informed them and asked if I could buy another, but not to send FedEx. This company sent me a new part free of charge and told me this was the last straw for them and they were cancelling their dealings with FedEx.

good luck!

Che70velle
10-05-2021, 08:21 PM
So I have 6 packages coming from Fedex for last Friday delivery. None arrived, one went to pending with no delivery date, five showed Saturday delivery. Saturday nothing arrives and 4 now show Sunday delivery, and the fifth is now also pending. Today they show two out for delivery and now a total of 4 are pending with no delivery date.

https://pbs.twimg.com/profile_images/803401299085533184/y5OtjpGD.jpg

Jody, doesn’t seem possible, but I’m 98.6% sure that the same FedEx person covers both Wilton Ca, and Dawsonville Ga.

PBarkley
10-18-2021, 10:03 AM
Adding fuel to the fire, apparently FedEx lost the package shelf for my Le Mans...it was shipping direct from Goodmark, and somehow got lost on the way to Atlanta, and of course they didn't bother to tell anyone. I had ordered it through Summit, ended up having to call Goodmark to confirm what happened and they were kind enough to send out another one which eventually made it to the body shop.

Now, how you lose a box that big is beyond me but then again I'm not surprised given the reputation at the Ellenwood facility...

zz430droptop67rs
10-18-2021, 10:39 AM
Fed Ex somehow lost a full size table.

Tracking progress showed it was just down the road from me. Poof! After 2 weeks Amazon finally sent another. It was like pulling teeth. I could understand misplacing a small package, but not a large table.

camcojb
10-18-2021, 11:52 AM
They've continued on their record with me, 15 of the last 16 shipments 3-7 days late with travel and tracking info that makes no sense.

7TSS
10-18-2021, 02:55 PM
I've read that FedEx's business model is such that their Ground and Home Delivery drivers are essentially independent contractors. This could be a major reason for the poor tracking & service.

69hugger
10-18-2021, 03:22 PM
It ain't just Fed-Ex.
I sent a first class certified letter from my local post office in Minnesota to Winter Park, Florida on September 27th. Certified mail charge was $4.33. It was estimated to be delivered on 10/1. On 10/1 the USPS website said there was a delay and it would be late. It kept that same message for 2 weeks. When I registered a complaint on the 15th, a person called me from the Winter Park P.O. within 2 hours. He told me it had been delivered many days ago. I asked how he knew that. He said because it had been delivered to the wrong address and when the postman corrected the delivery, it won't show on their tracking. (What a crock). I asked again how I can be assured it had been delivered. He said the postman told him so. (A bigger crock).
I finally gave up because I knew they had no clue and just wanted to clear the delivery complaint. Luckily it was just a letter, not anything important or a legal document.
That's how it is folks. When something, most anything, goes as expected, it is a fortunate day.
This used to be a great country....

dhutton
10-18-2021, 07:06 PM
It ain't just Fed-Ex.
I sent a first class certified letter from my local post office in Minnesota to Winter Park, Florida on September 27th. Certified mail charge was $4.33. It was estimated to be delivered on 10/1. On 10/1 the USPS website said there was a delay and it would be late. It kept that same message for 2 weeks. When I registered a complaint on the 15th, a person called me from the Winter Park P.O. within 2 hours. He told me it had been delivered many days ago. I asked how he knew that. He said because it had been delivered to the wrong address and when the postman corrected the delivery, it won't show on their tracking. (What a crock). I asked again how I can be assured it had been delivered. He said the postman told him so. (A bigger crock).
I finally gave up because I knew they had no clue and just wanted to clear the delivery complaint. Luckily it was just a letter, not anything important or a legal document.
That's how it is folks. When something, most anything, goes as expected, it is a fortunate day.
This used to be a great country....

First class mail is completely jacked up. It is now Worst class mail. Priority mail is still pretty good but first class is broken and won’t be fixed anytime soon since they have decided it can be even slower and go on trucks instead of airplanes. Don’t use it for anything.

Don