Can't you return it?

I think this could be an interesting lefal battle if someone took it that far. Obviously they have poor proofreading of their catalog but that is still no excuse. What is written they have to stand up to.

One thing to mention to them in a mail is that today a companys reputation can very quickly be destroyed since people have a much wider base of communication. I guess some of you heard about that story of the Corvette that got dropped from the carlift. That GM dealer lost a lot of customers and it was known worldwide within a few days.

Just a few posts on different forums will start the snowball.

Try to get hold of someone higher in the organization, like a sales or marketing manager or even the president.

Good Luck


Jan

I will do that here when they open up at 10 am my time. I cant return it because i already put the damn thing together, in my haste i realized i didnt have the parts. What really gets me is the 'typo' is written 4 F'n times!!

If the response i get isnt a decent one i can also point out that i run a very very successful automotive website with thousands of followers. And if that doesnt work... the Mrs. works for our local sheriff's office... I will file an IFCC complaint, which is basically a fraud complaint.

Ummg.. PM me again, my box was full.

~Eric

together
 

it does not matter if it is put together, half together,it all does not matter they did not sell you what they advertised, i would return it to spite them or hassle them enough they send you missing parts and give you a future dicount.
jake

Eric, what's the part number for the setup you bought?

16750041

Check out page 131 of the classic industries book. its there, in black and white.

that sucks man.........i hate mail order sometimes..........hotwheels

Parts
 

That sucks. If you paid by credit card then you definately have leverage on returning the item. Call your cc co. and they will be all over it, especially with the misprinted info. Good luck.

Eric

Sorry I missed you, left you a message, call me tomorrow.