thats your opinion

Since you publically anounced your issues perhaps you should also give credit to Boze and publically anounce HOW THEY RESOLVED THE ISSUE.
That would be the nice thing to do. :thumbsup:

Well, actually, it is not just John's opinion. The thread opened with you using the term, "stupid wheels" and essentially flaming Boze. Within four hours the issue was resolved with some human interaction.

I do not know you, and I do not know the particualrs of the initial issue. We've all built cars (though not all of us can afford a $250K build) and we've all had issues. I think the point of John's post (and definitely the point of my post here) is to suggest contacting the company before throwing them on the road and getting the bus out to drive over them. Most of the companies here are good, honest reputable folks who are working hard in a bad economy to make a living.

We do not see enough positive pat-on-the-back posts about the companies we need to deal with and we mostly remember the negative posts about the companies we need to stay away from. If you had been hung out to dry on the wheels and there was no recourse, that would have been the time to post here. Instead a lot of readers see the initial post and take away the negative.

Look at the title of the thread, "boze toxic wheels problem". Can the thread name be changed to, "HIP, HIP, HOORAY FOR ZACK AND BOZE WHEELS"?

(stepping off my soap box, and NOT judging you, AJ. Just letting everyone know how inflamatory a post like this can be.)

Larry

What does that have to do with a $4,000 set of wheels? I've personally dealt with Boze and was very happy with them. They defiinitely care.:thumbsup:

Moral of story give the people you bought something from a chance to correct the issue first (and it may take some time) before making it public.. If after when brought to their attention they refuse or don't resolve the problem then is the time to take it public.

Boze always seemed like a good dealer that they were able to get the situation resolved in a few hours just goes to reinforce that.

That's it in a nutshell Larry,well stated.

People only remember the negative,rarely the positive...Boze shouldn't have been cast in a negative light on a public forum until the last possible options have been exhausted...that's just common sense and good manners in my book.

Agreed 100%. :thumbsup:

Its all good now, but I would have to agree with some of the other comments.

I'd prefer that when people have issues with a product, company or part etc, that they make a concerted effort to resolve it DIRECTLY with the company first. And that usually means calling them....not just sending an email and then getting upset when you dont get a response right away.

If you make a decent effort to resolve it DIRECTLY, but that doesnt happen, then by all means post about the issue.

We all run into issue on our builds... whether it be a $10k build or $400k build......companies make mistakes and so do consumers...its all in HOW they deal with the issue that is important.

In this case Boze immediately stepped up and took care of it..... thats the kind of company I want to deal with.

Dont take this a flame on you....... just some constructive observations.

what the hells the rellevence of that...:rolleyes:

you were supposed to be impressed AJ...:yes: