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-   -   A little rant about shipping charges from DSE (https://www.lateral-g.net/forums/showthread.php?t=31284)

camcojb 03-29-2011 08:10 AM

Quote:

Originally Posted by ModernMuseum (Post 340944)
I had to do the double take this morning when filling up my WRX. $3.80 for premium :_paranoid

that's cheap! It's $4.30 here................ :willy:

GregWeld 03-29-2011 08:29 AM

Quote:

Originally Posted by ModernMuseum (Post 340944)
I had to do the double take this morning when filling up my WRX. $3.80 for premium :_paranoid

Wait til you fill up a dually with a 38 gallon tank of diesel! It takes two credit cards! And the price isn't going DOWN.... it'll be $5.00 a gallon before summer.

waynieZ 03-29-2011 08:56 AM

Filled my Tahoe yeaterday credit card stopped at $75 Now I'll get the car back and need to float a loan to fill it up.lol

GregWeld 03-29-2011 11:52 AM

^^^^^^^^^^^^^ That's why I said it takes TWO credit cards! They tap out the first one - then you got to start over!


EEEEEEEEEEEEEEEEHHHHHHHHHHHAAAAAAAAAAAAAAAAA

Blake Foster 03-29-2011 12:14 PM

over 5.30 a gallon here.......... if you look for Sympathy in the dictionary.....
it can be found between sh*t and syphilous

buickfunnycar.com 03-29-2011 12:27 PM

Lol...
 
http://i124.photobucket.com/albums/p..._direction.gif

Vegas69 03-29-2011 12:28 PM

:rofl: :rofl:

buickfunnycar.com 03-29-2011 12:31 PM

Quote:

Originally Posted by Vegas69 (Post 340986)
:rofl: :rofl:

I search for opportunities to use that one,lol...:yes:

ModernMuseum 03-29-2011 01:10 PM

Damn, I guess I'm spoiled living in Houston near all the refineries. I guess it doesn't really matter what it costs. No matter the price, we'll pretty much always pay it. How else are oil and gas corporate execs going to pay for $100k Steinway pianos that play themselves? Think of the execs, guys. Have some compassion.

The WidowMaker 03-29-2011 07:39 PM

Quote:

No matter the price, we'll pretty much always pay it. How else are oil and gas corporate execs going to pay for $100k Steinway pianos that play themselves? Think of the execs, guys. Have some compassion.
ive said it before and i'll say it again; when a ceo makes 100+x's his average employees wage, we all know something is VERY wrong. and they blame it on my pension :rolleyes: .

Romulus 03-29-2011 08:33 PM

Quote:

Originally Posted by The WidowMaker (Post 341062)
ive said it before and i'll say it again; when a ceo makes 100+x's his average employees wage, we all know something is VERY wrong. and they blame it on my pension :rolleyes: .

Just to be clear, does that or does that not include bonuses, stock incentives, and travel expenses, etc.? People hated all over my last CEO because he had a youtube video that went up of him test driving one of the first Tesla's he just bought shortly before 10% of the company got laid off.

They get paid the big money the same reason celebs and athletes do - because they can.

But um, yeah...shipping prices suck.

AM.MSCL 03-30-2011 05:57 AM

I had to get a small part from YearOne and they were the only place that had it. Their website showed some standard shipping cost of $12-18 for a $5 part.
I called them up and asked them if there was something that could be done, like send it USPS instead of UPS. The person I talked to got the shipping down to $3.

The computer parts industry is the same way for shipping cost. But a $20 item and spend $15 to ship it UPS ground. If these companies would have USPS as an option it would save the buyers $ and usually get to the buyer just as fast.

ModernMuseum 03-30-2011 06:27 AM

Quote:

Originally Posted by AM.MSCL (Post 341105)
I had to get a small part from YearOne and they were the only place that had it. Their website showed some standard shipping cost of $12-18 for a $5 part.
I called them up and asked them if there was something that could be done, like send it USPS instead of UPS. The person I talked to got the shipping down to $3.

The computer parts industry is the same way for shipping cost. But a $20 item and spend $15 to ship it UPS ground. If these companies would have USPS as an option it would save the buyers $ and usually get to the buyer just as fast.

That's probably the reason they're up to millions in debt right now.

Joel145 03-30-2011 07:07 AM

Quote:

Originally Posted by ModernMuseum (Post 341109)
That's probably the reason they're up to millions in debt right now.

More like 6 Billion a year.

BTW the reason residential deliveries are more expensive is cost. The margin for residential deliveries is a lot lower since the average packages per delivery is 1 as opposed to a commercial delivery that averages 3-4 packages per delivery.

Mick Mc 04-05-2011 12:22 AM

Just my two cents...and I'm only talking about little things
I just ordered from Doc's Blocks, low side fitting (weld in), valve and a cap.
$8.95 shipping. Yea, yea Blake I get it profit profit profit, but...
A little bubble wrap envelop and they could have put a stamp on it.
A two day USPS box would have been $4.95
A letter envelope with .61 cents would have covered it.
If the shipping department is a profit center, fine just say so up front, ie Jegs
Yea, yea yea group things together...in a perfect world but this is the car world
You would think that companies would try and minimize shipping on little items when there are many alternatives, or at least be up front and say 'our minimum shipping charge is $8.95, so do you need ANYTHING else while you got me on the phone...instead of a one minute phone call and the guy says don't worry I'll take care of you.
I doubt I'll take my Doc's Blocks catalog with me next weekend when I do the AC/Heater plumbing for my buddies 66 El Camino.


Mick

Blake Foster 04-05-2011 07:46 AM

Why u picking on me??? lol I think you could expect a company to "TRY" to Recoupe some of the shipping expences. to call it a PROFIT CENTER is a bit of a streach. i think the only ones who call shipping a profit and BIG profit would be the UPS's and FED EX's ......
to add a couple bucks to a shipment is not unreasonable. we try hard to keep the cost of shipping as low as possible, working deals with freight companies all the time.

ironworks 04-05-2011 08:09 AM

I think it's kind of impressive the cost of shipping when you think about it. The work required to ship anything has nothing to do with it's value. It's all about size and weight, How heavy is it going to be to pick up and carry or how much fuel will we burn pulling your big ass rock across the country. To think some body could put something in a small box and have someone come pick it up and take it to there place, then give it to another guy who takes it some where else. And when he gets there he give it to some one else who gets in there truck and drops it off at your place while he is in your neighborhood. For 10 bucks is pretty impressive to me. Who cares if it is a small fitting or a big inflated beach ball or big ass rock.

If you don't like the cost of shipping go drive to the guy's business who is selling the part and pick it up yourself and get back to work before lunch is over.

Another thing, the guy shipping the part has to go down the aisle the part you want is on and go put it in the box and get out his tape gun and print up a label and stick it to the box he had to buy and fill the box with packaging peanuts he had to buy. That takes time and has nothing to do with the shipping cost of the guy hauling it to your house. Sure you say well he should have that labor built into his bottom line. Ok well then there is guy who is grinding the retailer on price cuz some other yahoo is selling the part for 3 pennies less but you can never get him to answer the phone. SO your just going to order it from the more expensive guy even though it is 3 pennies more.

I mean really, Are we that well off in this country that we have to bitch about the shipping cost of stuff we don't need to sustain life on.

:D :D :D :D :D :D :D :D :D :D :D :D :D :D :D
I just found out I'm limited to only 15 smiles per post to express my emotion.
Come on Scott only 15......

wiedemab 04-05-2011 08:31 AM

Just my quick $.02. Free Shipping! Nothing is free. You are paying for it one way or another. If it makes you feel better to have it built into the price of the product that is fine, but in some form or fashion you/we are paying for shipping whether it is called out as a separate line item or just baked in.

dhutton 04-05-2011 09:15 AM

I think DSE is a great company with great service selling great parts. But, everytime I order something from them online I feel like I am playing the lottery because the site does not tell you the shipping cost. You give them your credit card number and they charge you shipping later. If they would update their site to calculate shipping charges when the order is entered I think it would go a long way to eliminating this sort of feedback.

Don

Fluid Power 04-05-2011 09:59 AM

Summit has changed their shipping method to reflect what you are buying. They no longer use the one size fits all $9.95 handling and free shipping gimmick.

For the record, as a business owner, we do not use the shipping department as a profit center. I watch and monitor it to break even. (pay for the warehouse guy and all shipping related supplies)

Darren

Mick Mc 04-05-2011 10:24 AM

Quote:

Originally Posted by killer69 (Post 341860)
Why u picking on me??? lol I think you could expect a company to "TRY" to Recoupe some of the shipping expences. to call it a PROFIT CENTER is a bit of a streach. i think the only ones who call shipping a profit and BIG profit would be the UPS's and FED EX's ......
to add a couple bucks to a shipment is not unreasonable. we try hard to keep the cost of shipping as low as possible, working deals with freight companies all the time.

I'm not picking on you Blake. I'm just acknowledging everyone needs to make a profit and all of the steps listed do take time and energy.

Mick

Mick Mc 04-05-2011 10:59 AM

Quote:

Originally Posted by ironworks (Post 341863)
I think it's kind of impressive the cost of shipping when you think about it. The work required to ship anything has nothing to do with it's value. It's all about size and weight, How heavy is it going to be to pick up and carry or how much fuel will we burn pulling your big ass rock across the country. To think some body could put something in a small box and have someone come pick it up and take it to there place, then give it to another guy who takes it some where else. And when he gets there he give it to some one else who gets in there truck and drops it off at your place while he is in your neighborhood. For 10 bucks is pretty impressive to me. Who cares if it is a small fitting or a big inflated beach ball or big ass rock.

If you don't like the cost of shipping go drive to the guy's business who is selling the part and pick it up yourself and get back to work before lunch is over.

Another thing, the guy shipping the part has to go down the aisle the part you want is on and go put it in the box and get out his tape gun and print up a label and stick it to the box he had to buy and fill the box with packaging peanuts he had to buy. That takes time and has nothing to do with the shipping cost of the guy hauling it to your house. Sure you say well he should have that labor built into his bottom line. Ok well then there is guy who is grinding the retailer on price cuz some other yahoo is selling the part for 3 pennies less but you can never get him to answer the phone. SO your just going to order it from the more expensive guy even though it is 3 pennies more.

I mean really, Are we that well off in this country that we have to bitch about the shipping cost of stuff we don't need to sustain life on.

:D :D :D :D :D :D :D :D :D :D :D :D :D :D :D
I just found out I'm limited to only 15 smiles per post to express my emotion.
Come on Scott only 15......

Now you're picking on me...
But you made my point...it is a small part and the USPS shows up six days a week (rain or shine) ((kind of amazing)) and they do ship two day for 4.95 and some of these small items will fit in a .61 cent envelope.
For some of us we have FEDX and UPS and USPS show up so many time a week we are on a first name basis (not my postal guy, he's a freak, I call him Rainman).
Yes, it's amazing that some one did build a business on getting packages from one place to another for some calculation of dollars.
If every order shipped has a handling cost of so many dollars (to walk down the aisle, grab the part, make a label, add packing peanuts, tape the box shut, and hand it to the guy who shows up at your business everyday (that is his job) then just be up front with the built in handling charge.
Because when I get the package of 1.1 oz that could have been shipped for .61 cents and the company charged me 8.95, all of the warm and fuzzy feelings for the company go out the window. Hince why this thread was started.
Companies spend millions of dollars to woo customers. Advertising, promotions, shows, giveaways, blogs, websites, business cards, keychains, word of mouth, shaking hands...all to slowly make one person at a time question if they should or should not buy from that company again.
Our car world is a small group, or Bill Howell would say "a pimple on a Gnats ass". Some of the products sold are unique to certain companies but many products are ubiquitous to the average comsumer and no one wants to run off any consumer to our small world.
Hey FEDX just showed up, wonder what I got today.


Mick

ironworks 04-05-2011 11:34 AM

Yeah that .61 cent ship my part in an envelope gets lost and you want to know why your car did not make the friday night race because some dumb part that kept you from racing never showed up and your "Rainman" postal worker has no idea or anyway to know where your package went. They just know it was never signed for. I send my bracket usps, but it's kind of a pain. UPS is way easier but 8.95 minimum, but has a tracking number.

Blake Foster 04-05-2011 12:43 PM

:lol: :lol: :lol: ^^^


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