| ironworks |
02-27-2012 11:16 AM |
The reason I hate these vendor bashing threads is short of maybe helping the guy who bought from the wrong guy get something he should have gotten. They also drag down any one else possibly involved that maybe 100% innocent. People seem to post stories filled with half truths from the vendor and emotions created from the whole situation. I'm frankly tired of watching people have to get on here and defend themselves over what some other sinking vendor and bad customer think and wants to say. Everyone has free speech but if your not going to follow the rules you can take your free speech somewhere else.
The whole post about AirRide Customer service and PTS, Sucks for Bret and his guys. If he gave all of his guys the week off for Christmas and had 2 guys stay around to answer the phone that week is pretty cool. I cannot even think of the last time I had to be put on hold to talk to a sales guy at Ridetech. The Original poster has been filled with half truths for the sinking vendor that have nothing to do with Ridetech, But Bret will take some kind of damage for the lies told by the vendor. Most thread readers will not take the time to even read the 2nd page of the post let alone read all the middle stories, they will read the first post and think Bret is slipping in the customer service. When He is actually going above and beyond for trying to make up for a failing dealer.
The only way I can see to do this is to have a separate section that someone who has been here awhile can post in that does not go public until a moderator reviews the post. I think you can read between the lines on most posts. Most people are respectful and want to give people the benefit of the doubt, some people car only for themselves. Then after the mods see the post they can choose to contact the original poster privately or make his post go live. Sometimes things can be handled with out having to go public. Other times when there is a pattern they may decide they have given the benefit of the doubt long enough but now is the time to act. Once the posts are made live they need to be locked. No one on here is Judge or Jury. We don't need other opinions. Just the facts. If you have a beef file a complaint, even if it is the same vendor.
As a side note, Scott and Jody should not have to play bill collectors either. They can help with dealing with sponsors but at the end of the day we are all big boys and all need to live up to our choices.
I also think if you don't follow procedure on filing a complaint you loose your right to complain. If there is a place to complain and they take it about themselves to post it in the Open Discussion area without following procedure they loose the right to use our community to get some action. If your a community Member you will know that there is a proper place to complain. I think some of these posts lately do not respect the community.
The thing that makes this community great is the respect everyone has for each other. People should conduct themselves like they would in public not hide behind some key board. People post some cool stuff on here and I have met many great friends on this site. If you don't like something go to the next thread. If someone asks for your advise then give it. I don't take part in to many other forums because of the lack of respect there. To me lack of respect means not following the rules set forth. This place is like bench racing in Scott's garage, he has rules or an idea of how he would expect any one coming to his house to conduct themselves and if you don't follow them you might be asked not to comeback.
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