so you're saying that they cannot tell you if it's shipped or not?

This is unbelievable! All your asking for is honest information.

I feel for you Mario. Hang in there.

Thats about it Wayne!! But it is what it is.......:D
It's all good Jay ! Jody is paying close attention to the situation also.

ya know i asked them for a bid on what I wanted and they kinda pressured me to buy ???? and said it would ship in about 60 days ??? a little fishy considering standard trans and gear has what I need in stock and can deliver next day and are local just saying ????? said they had to build ??? WHAT ???

emailed back and forth with a couple different guys and they called me tried to tell me price was good only till end of day. I'm not really a price guy well not really. only I buy a lot for customers and all hope you used a credit card Mario ????

I felt your pain back in 2010 from AP
 

I learned a good lesson from AP. Ordered parts from Gray or Grey whatever. He knew everything I needed, so I was told. $1100 dollars later plus all the restocking fees. I ended up with some parts I could not use, some I could. A bell housing for who knows what and a lot of BS from AP. :thankyou:
Never was able to get receipt for the items Gray picked out. Only would give a total cost receipt.

Learned that BBB is not the way to go if you feel you got ripped by a company. Best is to contact Consumer Affairs.

In the end AP thought I was responsible for all restocking fees for agreeing to purchase what Grey said I needed.

Hope things work out for you, I recommend Hurst. They have treated me with honesty and they stand by what they sell. I have gone back to them for few changes and always had professional enteractions with Hurst.:thumbsup:

I had no preasure told them what I wanted asked for no deals just a quality piece! I ask for no deals for this reason! It takes any excuse like ''HEY I'M GIVING YOU A DEAL SO YOU HAVE TO WAIT'' and throws it out the window! They have nothing... Yes I did pay with CC but thats a whole nother story..
Well I still don't think I'm going to get ripped off. But almost three weeks since our last discussion and not one word on the whats going on?????? I did however tell Paul I would no longer call them I'll see the trans when I see it . I figured I would save them any reason to BS'S me any further.

DAY 98:bang:

I find it unacceptable that this is a site vendor and they have not addressed your issue here on the forum. Matt posted regarding the OP now nothing on your issue. There is no excuse for not keeping the customer informed as to what is going on. Buyer beware with these folks for sure! :headscratch:

I sent Matt an email today, but I have not heard back yet. I will post up when I do.

Much appreciated Jody! This is why this is the best community on the net! I guess the reason I am sensitive here is I have referred a couple people there based on their involvement here. I hope they don't get burned after I sent them there. I would feel horrible. :thankyou:

Almost a year ago I bought a kit for my Cuda, I was shipped the wrong bell housing, shipped it back. Received their mustang cross member(part of the package), which doesn't fit, returned it and still have never received my money back. Plus I was shipped the wrong shift handle which too. They have always been very nice every time I called, but since I am waiting till the spring to measure for the driveshaft which they still owe me I am kind of weary about making a big stink. I am not sure if these are intentional or just growing pains of a growing company either way I would not feel comfortable recommending them to others at this time.

x2 :thumbsup:

I'd pull their sponsor ship like other's have been :poke:

Chad.. Jody has been all over this . I explained to him what was going on and told him if this gets worse I'll ask for more assistence. I pretty much told AMP I no longer wanted to here from them to save them from BS'ing me anymore. As I said before it is what it is I just have to wait! :bang:

Chad I think at the end of the day they are a good company. It was just my turn in the Murphy's law lottery. I had my lawyer (MY NEIGHBOR) look into these guys and its a pretty clean company,really no BS .

Mario,

As you know, yeoman's work by Jody...as always. :thumbsup:

And you've got a lot of support community wide here.

Guys I told Jody its not worth lossing a sponsor over one bad deal. At the end of the day I know I'm going to get my trans. It just comes down to communication and the fact that they required half the money up front $4300.00 knowing they didn't have a clue on when the cases were coming in from Tremec. My ''four week's'' have turned into a little over three months! None of this would be a problem if they took a small deposit ,communicated better and didn't lie...

I agree, it takes money to run this site and the sponsors make that possible. I really think they however should be on here addressing this issue. It is great Jody is able and willing to help, but I'm sure he has a lot on his plate too. If they would just handle this with you and on here they would regain the reputation they had. My comments were never meant to have them kicked off of here. I don't think that is necessary, but I think an actual response from them would go a long way at this point.

Your last sentence is how business should be done in general. No ifs ands or buts about it! I guess I should change my practice of recommending shops that I don't have personal experience with just because they are a vendor here. Probably should have done it like that in the beginning. Good luck Mario, I am certainly pulling for you and can't wait to see that beast when it is done! :thumbsup:

Sorry for the delay I have been traveling a lot. Mario, your trans is shipping today. Paul has been trying to reach you about it. You received all the other parts. I am sorry about the lack of communication on our part its not our way. We just have been at the mercy of Astro on the cyro process for your trans upgrade. They have been stacked up with orders and it just has taken a long time. Paul spoke to you a few weeks ago and we have been just waiting for them to let us know when it was shipping. They called today and its going out now. I have asked Paul to call you again to discuss.

Nobody has pulled our sponsorship on other forums. So I don't know where you are hearing this at.

I think he meant other vendors have been removed here, not that you had been removed from other sites. Thanks for the update Matt.

Other vendor's :warning:

The first line here pretty much sums up my experience with American Powertrain. I was pushing to get my parts on time and had many wrong shipments. Proactive communication was non-existant from them. If I did not call daily and push them for information I feel like I would still be waiting on my delivery. The most frustrating part was when I talked to my sales guy and he apologized saying the shipping manager was traveling on the Power Tour so they did not know when they would be shipping the correct products to me. Doesn't make you feel too good when you want to complete a car to enjoy the summer and your build is waiting on a vendor who is out playing.

I agree American Powertrain means well as a company but operationally a lot needs to be corrected. Hopefully soon changes are made so they don't completely destroy their reputation like other trans vendors have. In the end I did get a great transmission that I love but a less stressful purchase and better would have been nice.

Yep that just about sums it up and a few other things! Will see, mine is to be delivered to Troy monday???????????????????????????????????????? I'll believe it when I see it. AP had one last chance to make my deal right and they didn't. I could care less if they ever get there problems taken care of ! They'll never see a penny of my money!! I never had more aggrivation spending $8500.00 in my life. In the end AP will be fine I'm only one person......:popcorn2: Greg Weld said it best ''IF THEY ONLY KNEW'':D

I agree Mario, his response just made me shake my head. :lostmarbles:

No, I never received a response.

Sieg you will get a response,you just have to send a few more e-mails and leave about two or three more messages...... But then get ready for the BS! Oh and you will be reprimanded also about how your not telling the whole truth,be ready....:popcorn2:

I was driving on the same road Mario.

Thankfully I'm only out a few hundred dollars. Time is our most valuable asset and when unethical vendors do not respect the time and schedules of their customer and the shops working on their cars it's extremely disappointing.

I fell for Shafi Keisler's RS600 hype then smelled a rat and got my deposit back. When I went to AP for the shifter I didn't know they were ex-Keisler employees and it didn't take long for me to remember the apple doesn't fall far from the tree.

On the up side Hurst Drivelines has been outstanding to deal with. They're not perfect as there has been mistakes but when they've made them they've been close to perfect in customer service. They've given me the benefit of doubt, expedited, comp'd, promptly communicated and honored their words over a year later. Good customer service is obsolutly a two-way street and they've proven themselves time and time again in a professional, polite, courteous and friendly manner. Never a bad vibe. :thumbsup:

You said it Seig, mistakes will always happen unfortunately. It's how those mistakes are handled that makes you truly good at what you do in anything. All vendors and any potential ones should see these types of threads as a lesson and not an opportunity to say how hard they work and the customer has no idea what they have to do in a day. Last I checked most of us work for a living which means we KNOW how much there is to do everyday to run a business. Some can do it and some can't! :bang:

"But then get ready for the BS! Oh and you will be reprimanded also about how your not telling the whole truth,be ready"....:popcorn2: :thumbsup:

:thankyou: could not have said it better my self!

Dennis my ordeal is done with these guys. Well not exactly I still have to get my drive shaft, its part of the package.I'm having Troy measure now so I can get it in the next 3-4 months:rolleyes:

The driveline is outsourced. It usually takes 2-5 days.

Got mine from Liberty gear with their internal shift mods. Great product, delivered ontime! Bought the shifter from another vendor and had the driveline done at a local shop. Modded the stock crossmember myself.

I called American Powertrain for a quote on a T56 and bell housing, all the salesman wanted to do was sell me a bunch of other parts I already had, he said he would call me right back with a price, he never called back. I found the best price at Autoplicity, called Summit and they beat it. Had it in 3 days, done. American Powertrain called a month later wondering if I bought a trans yet? You'd think in this economy when you have someone standing there with cash in hand they'd roll out the red carpet.

I send 3 emails for a compleat t56 quote to AP in a time span of 6 months . they never replied.. :drama: :drama:

Man this thread has legs! What's that tell ya? :hello:

Here's a tell tale sign. Last week at the Hot Rod and Restoration show in Indy, they had a booth and submitted a product for an innovation award. They won. At the awards ceremony when their name was called, you guessed it, no one was there to accept the award. I don't get it, they seemed like a good group. My friend that bought our other truck ordered a complete T56 Mag kit from them and got everything no problem and got it very quickly. Seems there is potential, but..........:popcorn2:

I said it before and I'll say it again the place is a joke! The Jegs deal is the way to go if doing the off the shelf T-56 !! D&D is doing my nephews 67 GTO T-56 upgraded exactly like mine. I have this one going in my latest project. Taking the old Muncie out putting a off the shelf T-56 in. Jegs had it to me in a week. Helping a good friend of mine with a Nova after this one. Keep up the great service AP!!! Three transmissions since my ordeal! Ah don't worry I'm only one guy....:action-smiley-027:

The most annoying dealer I have ever dealt with. I called once for a t56 quote and told them I'll think about it. They called me multiple times a week for 3 months lol. Kept getting my voicemail and leaving messages etc...

So you called for a quote ......and you were annoyed when they called back with an answer? ...multiple times? I would n't put this in a bad dealer pot...sounds like a poor-manererd customer pot to me. Call them and say no, if thats what you mean.