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Sieg 04-05-2013 11:15 PM

Quote:

Originally Posted by GregWeld (Post 474004)
... be honest when things aren't going as they should.

That's where the vast majority of salespeople fail and mostly out of fear.

In reality that's their opportunity to stand above the heard and earn future business via honesty, trust and respect. But NOooooo it can't be that easy. :D

Sadly we'll probably never know the core reasons on your trailer order unless we happen to read a new report that they closed their doors.

Greg from Aus 04-06-2013 02:48 AM

I think it's a division of SARS and they are out to get you. :catfight:

Greg

GregWeld 04-06-2013 06:38 AM

Quote:

Originally Posted by Sieg (Post 474013)
That's where the vast majority of salespeople fail and mostly out of fear.

In reality that's their opportunity to stand above the heard and earn future business via honesty, trust and respect. But NOooooo it can't be that easy. :D

Sadly we'll probably never know the core reasons on your trailer order unless we happen to read a new report that they closed their doors.



When I was there a few weeks ago - it didn't appear that there was an imminent danger of them closing - but I can tell you that there's far more capacity in the plant than is currently being utilized...and they're running on
the bare minimum of employees.

I actually have no problem with the quality or the giant leap of faith they're asking me to make with just signing off on the plans as is... my problem comes from THEM dragging their heels - not answering simple questions in a timely manor... and then making me sit on my ass waiting for them because they can't get their act together. I just can not - will not - reward someone with my business even if I'm the one that suffers for it.

The fact that they're not clever enough to have slotted me a build date - and didn't tell me that minor little fact... while I was waiting weeks for replies... is what killed it for me.

I dug out the paperwork... I signed a build quote and build plan on DECEMBER 18th!

I was under the impression (given the June delivery date) that we were just working on the very final details.

I'm also having a hard time understanding the lack of knowledge/info etc coming from the dealer. As much as I like him... I expect far more interaction etc. To just lay back and let this all play out -- not pushing the factory -- and or having info and not passing it on to me... that's another nail (actually a clasp with a lock on it!) in the coffin.




Quote:

Originally Posted by tonner (Post 474022)
I think it's a division of SARS and they are out to get you. :catfight:

Greg



Maybe Stupid Ass Retards (SAR) is having a bigger mo badda unit built and they are in cahoots!!! It's a total conspiracy I tell ya!! I thought I saw a UFO kinda hidden in the back under some tarps...

travmon 04-07-2013 06:52 PM

Greg, I wish you were having better luck with your projects...Unfortunately I know all too well what your dealing with....This last year was a landmark year for myself, as I went "All In" on a new and expanded buisness and I swear everyone I dealt with from electricians, security people,phone people and all these so called experts not ONE of these people could just give me a bid and time frame with-out trying to alter the way I wanted it done....So now a year later we are almost done with stuff that could have been done 6 month's ago if I wasnt having to do it all myself ( and my son )...The only plus to any of it is we are now experts at wiring 3 phase power,tile installation ,security and camera systems,internet-ethernet systems controls and wiring,sheetrock and texture and whole bunch of other stuff I would have been happy to pay for If I had a comfort zone with any of them.. As for the trailer issue I think one of the things your dealing with( I know you'll get this, as I read your posts in the investment section) is the fact that A ton of our buisness's in the U.S.A that have actually been able to make it through this economic collapse are so busy playing catch-up that they cant even focus on current, in the same fashion as they used to be..The bad thing is now they risk bad press before they have time to rebuild..I believe any company that didnt watch the economy with a magnifying glass and lay-off accordingly ,thinking they could ride it out and then had to lay off big groups to stay afloat is what is killing on-time action now..Just my opinion but I believe it to be .I started a new shop that should have cost half a million and the only reason it didnt was I havnt written my self a ck for all that I did !!! Greg , I know we hav'nt met yet and I have very good reason for that,I believe I have built one of the nicest street rod/race car shops in the northwest and I did'nt want you (the ideal customer $) to see it until it was done !! You could however come down anytime for lunch take some pics and let me know what you think..I have roughly 15000 sq ft and we are about to be something in the NW.....again sorry for all the bad issues you have had to deal with when all you really wanted to do was spend money , and stimulate the economy...Trav ........................... I'm dog tired or there would be paragraphs

GregWeld 04-07-2013 07:41 PM

Hey thanks Trav!

Sorry to hear you're having to work so hard -- but it shows good character!


When the guys were supposed to build my shop --- started to just make an amazing mess of things - I went down to talk to the boss.... who immediately gets in my face <big wrong move>... he was told to pack his shiz up and get out. He got three orders -- get out - stay out - and don't come back.


I called a retired buddy of mine and said --- Hey Ray! Get over here - we got us a shop to build! We had fun... I got to buy some tools for he and I that I didn't have before.... learned a few things... It was all good.


I will have a killer stacker trailer... just not with this builder.

intocarss 04-07-2013 08:30 PM

:thumbsup: :thumbsup: :thumbsup:

http://i2.photobucket.com/albums/y3/...ps1fc76a1d.jpg

waynieZ 04-07-2013 09:43 PM

Lol !

GregWeld 04-08-2013 07:42 AM

That would be a step up for me.... But I'm not sure Charley or Jack would have enough head room.

fleet 04-08-2013 07:50 AM

Quote:

Originally Posted by intocarss (Post 474264)

Freekin' blood doper...

Blake Foster 04-08-2013 02:21 PM

Perhaps you should call Featherlite??? or one of the other companies who build the trailers for the pros

Ketzer 04-08-2013 04:42 PM

Quote:

Originally Posted by Blake Foster (Post 474364)
Perhaps you should call Featherlite??? or one of the other companies who build the trailers for the pros

GW already blasted them a few pages back...

Quote:

Originally Posted by GregWeld (Post 473943)
My buddy just had a custom Featherlite done -- with room for a hot rod and a side door ramp for his Harley....

The interior in that trailer is just absolute crap. The trailer is nice - if you're in love with rivets.... But I'm not a fan. Mind you -- I'm sure they can build whatever a customer is willing to pay for - but the $77K he spent... I'd have rather tossed it in the wind.


grif54 04-08-2013 06:00 PM

That suprises me about Renegade, I help a friend with a drag car and the guys who have big rigs seem to prefer them. Have you looked at Vintage race trailers? They have a really nice setup that they use to haul their Top Dragster with, never been in the living quarters though. Not sure if the build them to the plushness that you would prefer, but you might give them try. Good luck.

GregWeld 04-08-2013 06:22 PM

Yeah -- I'm not sure if it's Renegade -- or the dealer (I'd like to think it's NOT the dealer) but someone just can't get their act together. Everything seems to bottleneck with a guy at the plant named Harley. EVERYTHING goes thru him -- he writes nothing down.... he's on the road half the time... and you just wait weeks for answers. Either way -- I'm done trying to get them to build something for me even though they build a nice product.

Not that it makes a difference one way or the other -- but this is a $400K trailer.... you'd think they'd want the business and would be all over getting 'er done. Maybe business is just way better than I think it is and they've got customers beating down their doors.

grif54 04-09-2013 06:32 AM

WOW! That is a big order, I would think they would be jumping all over that without even thinking about it. It seems like everything else these days, people complain about the economy but when you throw money at them to do a job, they just sit there and look at you with a dumb look on their face:headscratch:

GregWeld 04-09-2013 06:37 AM

Quote:

Originally Posted by grif54 (Post 474435)
WOW! That is a big order, I would think they would be jumping all over that without even thinking about it. It seems like everything else these days, people complain about the economy but when you throw money at them to do a job, they just sit there and look at you with a dumb look on their face:headscratch:



Thus my frustration....

fleet 04-09-2013 06:38 AM

Hire 'The Briz' to procure one.
It might be done in 'old skool' ... but it would be done right. :rules:

:D

fesler 04-09-2013 07:40 AM

Greg if you need any help I know lots of owners to these companies that may be able to help you out. I have been dealing with these issues for years so I always go straight to the top with them.

Give me a call if you want to go over some options.

fesler 04-09-2013 07:50 AM

Quote:

Originally Posted by camcojb (Post 473981)
To me it's much easier (and more successful) to keep your customers happy and get the rewards of that relationship, plus the additional business they bring because they're happy and spread the word, than to not take care of your customers and constantly battle to replace the ones you lose so you stay in business. As hard as it can be to develop a good customer it baffles me that so many companies just don't seem to care about keeping them.

This is why we treat our customers like family, they fly into town and hang out at the shop for hours and play with the dogs ask how the kids are doing and have lunch with the guys. I dont want clients that dont love what we do I want clients that live what we do and want to be apart of it. Its simple do what they ask and dont waste their money and they will be happy.

GregWeld 04-09-2013 07:50 AM

Quote:

Originally Posted by fesler (Post 474444)
Greg if you need any help I know lots of owners to these companies that may be able to help you out. I have been dealing with these issues for years so I always go straight to the top with them.

Give me a call if you want to go over some options.



Thanks Chris! I'm waiting (again) to hear from the dealer.... and I also have a call into the Sport Truck USA guys in Chandler where I bought the Freightliner... they are dealers for Renegade and said they have some ideas for me. We'll see.

Did you sell your setup??

fesler 04-09-2013 08:05 AM

Quote:

Originally Posted by GregWeld (Post 473906)
Well.... I think I'm heart broken this morning... but stuff happens while you're having fun sometimes.

The long and short of it is I canceled the trailer order this morning after several emails and phone calls telling me that the Renegade factory has yet to schedule a build date - and that the build date IF I sign off on drawings (that I've been waiting and waiting for weeks to get) might get scheduled July 29th and I'd be 12 to 16 weeks out from there.

All of this time I was working on a delivery date of June! They haven't even slotted a build date!

I signed basic - and I mean the most very basic (as posted here earlier) weeks ago... and I requested more detailed drawings for review.... it was back then that I was told June delivery date. In the meantime I was working under the ASSumption that we were just drilling down on details such as flooring choices - fabrics - and minor details etc.

After several emails requesting more detailed drawings -- and being given many excuses as to why they aren't done (illness etc)... I'm now told that they don't have the expertise to produce the drawings and that there's no build date unless I sign off on what I have! A two year old could draw the basic shapes I have.... and I'm supposed to commit to taking a $400,000 totally custom built trailer based on this. Oh and by the way --- I'm now months out as well --- another missed summer --- because of their inabilities.

I could actually work with the basic drawings --- given a large stretch of "trust" that they build a good product and we can figure stuff out as we go.... but the move of the build date is just the last straw. That infuriates me. Mind you -- I gave the dealer a $150,000 deposit LAST JUNE.

Charley will just have to watch TV from the little 12V cigarette lighter version I'll buy at Camper World... :bang: : :rolleyes:

Greg, buy the trailer you want size wise empty and drop it off I will have everything built in a very timely manner for you. I have done several things like this for clients and have some great guys we work with to do these things. We might be able to save half your summer if you can find something quick. We completely gutting a 22' toter and rebuilt everything in a month. I also helped with the Jesse Rooke trailer that was at bike week several times and that thing was a party machine.

fesler 04-09-2013 08:06 AM

Quote:

Originally Posted by GregWeld (Post 474447)
Thanks Chris! I'm waiting (again) to hear from the dealer.... and I also have a call into the Sport Truck USA guys in Chandler where I bought the Freightliner... they are dealers for Renegade and said they have some ideas for me. We'll see.

Did you sell your setup??

Call me when you can so we can talk about Sport Truck and your ideas. I have an offer on my deal but it may fall out again. I can help you find something as its what I do.

Ketzer 04-09-2013 11:12 AM

Quote:

Originally Posted by fesler (Post 474446)
This is why we treat our customers like family, they fly into town and hang out at the shop for hours and play with the dogs ask how the kids are doing and have lunch with the guys. I dont want clients that dont love what we do I want clients that live what we do and want to be apart of it. Its simple do what they ask and dont waste their money and they will be happy.

My buddy and I were out for the GoodGuys show last month, it was either raining or hailing or freezing. We decided to get out and shop-hop to kill time and stopped in over at the Fesler camp.
We're just a couple average Joes off the street, gonna poke around and see what we could see. We were greeted at the door and asked if we wanted a tour right off the bat. Chris was out so his son took over tour duty. We were shown their projects, asked about our projects, told what they could help us with and even offered some free swag. Very down-to-earth bunch of folks.
It is as the man says, they love what they do and it shows. His son and his crew really seem to get it's always about the customer.


Jeff-

GregWeld 04-09-2013 09:15 PM

People must have woke up Monday morning and thought to themselves... "Hey, ya know what? I think we just blew off a $400,000 order!"

I've had lots of phone calls..


Too bad they're MONTHS behind the curve and what's gone is gone. I'm real easy to deal with - right until you piss me off. Then it's game over.

camcojb 04-09-2013 09:28 PM

Quote:

Originally Posted by GregWeld (Post 474599)
People must have woke up Monday morning and thought to themselves... "Hey, ya know what? I think we just blew off a $400,000 order!"

I've had lots of phone calls..


Too bad they're MONTHS behind the curve and what's gone is gone. I'm real easy to deal with - right until you piss me off. Then it's game over.

I'm EXACTLY the same. :thumbsup:

GregWeld 04-23-2013 06:55 AM

Well we can finally put an end to this "hunting and gathering"..... Yesterday I traded my Truck for this combo...


It's a Freightliner Columbia with 450hp Mercedes and a 12 speed UltraShift... 14' toterhome - and 34' 3 car stacker. USED -- it has a whopping 9,600 miles -- Yes - Nine thousand six hundred miles....







http://i919.photobucket.com/albums/a...me/file-53.jpg








http://i919.photobucket.com/albums/a...me/file-52.jpg









http://i919.photobucket.com/albums/a...me/file-50.jpg

71RS/SS396 04-23-2013 07:02 AM

Nice Greg! You'll be ridin dirty! :G-Dub: https://www.youtube.com/watch?v=gOMSOJeZ3dw

DOOM 04-23-2013 07:04 AM

Quote:

Originally Posted by camcojb (Post 474601)
I'm EXACTLY the same. :thumbsup:

X2 Truly amazing!

fleet 04-23-2013 07:04 AM

I really like all the twists, turns and of course toter intrigue in this thread.

http://forums.themustangsource.com/i...milies/007.gif

And I really like the joke about you trading your new truck for a used rig.

Just lemme know when you finally get an order going and :whenitsdone:

HEEP 04-23-2013 07:13 AM

What, no pics of the inside? What gives Greg?

HEEP

Ketzer 04-23-2013 07:39 AM

Quote:

Originally Posted by GregWeld (Post 476581)
Well we can finally put an end to this "hunting and gathering"..... Yesterday I traded my Truck for this combo...


It's a Freightliner Columbia with 450hp Mercedes and a 12 speed UltraShift... 14' toterhome - and 34' 3 car stacker. USED -- it has a whopping 9,600 miles -- Yes - Nine thousand six hundred miles....







Congrats GW! Sweet looking rig!



Quote:

Originally Posted by compos mentis (Post 476585)
And I really like the joke about you trading your new truck for a used rig.

Just lemme know when you finally get an order going and :whenitsdone:

Wait... what..?

GregWeld 04-23-2013 07:42 AM

Quote:

Originally Posted by 71RS/SS396 (Post 476582)
Nice Greg! You'll be ridin dirty! :G-Dub: https://www.youtube.com/watch?v=gOMSOJeZ3dw



Funny!







Quote:

Originally Posted by DOOM (Post 476584)
X2 Truly amazing!






More twists and turns than your transmission saga!!







Quote:

Originally Posted by compos mentis (Post 476585)
I really like all the twists, turns and of course toter intrigue in this thread.

http://forums.themustangsource.com/i...milies/007.gif

And I really like the joke about you trading your new truck for a used rig.

Just lemme know when you finally get an order going and :whenitsdone:





Oh it's done... cash traded hands last night.... Going this morning to dung out my truck and transfer all the stuff to the new one. Then off to Palm Springs to pick up my '32.... Long story there! And then to Sonoma to get the Mustang -- a stop at the Briz... and then on to Sun Valley for meeting with the architect -- then back to the Shed to continue the motor swap for Pierre.
EEEEEEEEEHHHHHHHAAAAAAAAA


BTW -- This road trip started with meeting my Brother in Law and Sister with
"the new and improved" Camaro -- at Kool April Nights in Redding Calif. 1852 registered cars for the show... and Rudy won Cool Camaro pick!




Quote:

Originally Posted by HEEP (Post 476588)
What, no pics of the inside? What gives Greg?

HEEP




Too tired and late last night to do a photo shoot....
I'll post up later. Right now I'm road trippin'....

mdprovee 04-23-2013 08:00 AM

Cool, I am glad it worked out for you Greg. Congrats! It was funny seeing you again, and I will NEVER get the "Pro-Touring Mustang" out of my head. Too funny. Congrats to Rudy also.

Ns RS 04-23-2013 08:08 AM

https://www.youtube.com/watch?v=HLyX4DbE6Hc

Sieg 04-23-2013 08:11 AM

Congrats on the closure and the Cool Camaro award. :thumbsup:

Now tell us more about the '32 loitering in the Palm Desert.

............and I'd like to borrow the Toterhome for a couple tailgaters this season. :D

Lenie 04-23-2013 11:32 AM

RUUDDDDY...RUUDDYyyy...RUuuuuddyyyyy...Ruuuddyyy:t rophy-1302: :cheers: :lateral: :clap:

camcojb 04-23-2013 03:33 PM

Did Charley sign off on it? :poke: :D

pokey64 04-23-2013 05:32 PM

Nice rig Greg! Time for some "tweaks and a few mods"? :unibrow:

Flash68 04-23-2013 05:38 PM

Nice job. Just gitter done and go! :G-Dub:

intocarss 04-23-2013 05:40 PM

I think you ended up with a better deal Congrats

clill 04-23-2013 07:43 PM

Does it have nice Oak cabinets ?


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