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-   -   Could I get you guys to help me for A minute??????? (https://www.lateral-g.net/forums/showthread.php?t=17880)

awr68 12-06-2008 10:34 AM

Ok, after hearing about Brent and Rodger's experiances with this guy...there's no way I would trust him!! Too bad when tallented guys just simply can't run a business properly!

Best of luck on Monday Rodger!

ironworks 12-06-2008 12:39 PM

Quote:

Originally Posted by Ricochet (Post 181807)
Rodger-

I hope for your sake the gauges get done this time around. Mark at Custom Rod Gauges did my gauges for my 57. It took him ...(I hope you are sitting down) 11 months to get them to me. Due to these gauge's being custom one off he said I would have to pay 100% up front - so I did. I can't tell you how many phone calls I made to him and he never returned one call. It got down to the point I was ready to take legal action. Lie after Lie and many broken promises they finally showed up after 11 months. The sad part is they make nice stuff but the heartache to get your stuff from them just isn't worth it. Now mind you this was over 4 years ago I had this problem with them. Over the past few years I heard things about them and thought maybe their custs service was getting better - then I read your story. Not that it is right - but hopefully for their sake your case is an isolated incident.

Good luck and I hope he follows through with what he said.

Well Brent then you should appreciate my approach to this situation. Just for your own info my wiring guy Jason is going to start building our own. Between Soildworks and the wiring work we do, we have now been motivated enough to just do it in house. Screw those guys who cannot get their act togther.

ironworks 12-08-2008 02:19 PM

Well I got a gauge cluster and I would have to say it probably works, We are working on testing it but the craftmanship is just junk. The new gauges are just setting on a huge glob of glue that is not even dry after 72 hours in a box. He also Included absolutely no instructions to put it togther and there are just bare wires hanging out of the clusters and no indication as to what and how they hook to the sensors he sent. I have an appointment with a psychic and palm reader to try and figure it out. I have emailed Mark and told him he has until 9am tommorrow to get me instructions before I cancel the check. I cannot believe this guy gets 1265.00 to rebuild 6 gauges. I'm in the wrong business.

I will keep you posted on the saga.

Rodger

DRJDVM's '69 12-08-2008 03:00 PM

He probably already cashed the check....

Steve1968LS2 12-08-2008 03:18 PM

I got an email back from the shop.. actually two of them (both the same)


It was a just a BIG advertisement image for thier company.. no text.. :rolleyes:


Here's what I sent back to them:

Quote:

I’m trying to figure out why you sent me an advertisement for your business when I wouldn’t possibly consider doing business with you. I will also be sending this link around to the other Editors in the building.

Here’s a review of your product by your last customer:
f'ing idiots....

camaro2nv 12-08-2008 03:25 PM

This kind of stuff really stinks! Props to you guys that spent the time to email this guy.

ironworks 12-08-2008 03:41 PM

The gauges were paid COD. I Paid for them today with a business check. So the check has not even left Bakersfield yet. Plus I use a local bank so he could not just walk right into a bank and cash it. It would take him either a 2 hour drive or a few days to cash the check or a check cashing store I suppose.

Here is the email I sent him
Well since you forgot to include any instruction on how any of this hooks up, you have until 9am tommorrow to either fax of email me some instructions before I put a stop payment on the check I sent you. I attempted a phone call at 1:58 on 12/8/2008 There was no answer and the answering machine did not pick up so I was unable to leave a message. There is info on how to set up the speedo but nothing on what wire goes where or what connects to what. A stop payment will be made at 9am on 12/9/2008 My fax number is 661 399-7999. Rodger Lee Ironworks Speed & Kustom

After I sent this email is when Jason my wiring and assembly specialist told about the quality or lack there of in the gauges. He responded to my email with the same glossy flyer and no written response. I will cancel the check at 9am tommorrow if no responce.

The drama continues.

Rodger

camaro2nv 12-08-2008 03:58 PM

So Im guessing the response is a auto response?

Steve1968LS2 12-08-2008 04:15 PM

Quote:

Originally Posted by ironworks (Post 182341)
He responded to my email with the same glossy flyer and no written response.

That's the response I got.. with the chick on it.

awr68 12-08-2008 05:18 PM

Quote:

Originally Posted by Steve1968LS2 (Post 182352)
That's the response I got.. with the chick on it.


Sounds like something I wouldn't minds seeing! :lol:

Sorry to hear all this Rodger...I guess it's time to do it yourself!


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