Hey Matt, glad to see you've re-bounding nicely. I'm sure it hasn't been easy and it looks like you've handled it as a class act. My hats off to you!

I've met Matt several times and always walked away with a smile and thought he was a heck of a nice guy. I'm glad everyone is getting along and all is right with the world now!!

Matt,

I read this a month ago and got excited about finally receiving the parts that I ordered in mid may. Manal, told me july, then august, then should defintly be here in september. Its now October. no parts.

I know you're a small business, and after getting burned by Frank at prodigy, I lost hope in the small Company. It seems you're the only making the carbon parts, so I thought I'd try again.

I'm just a little back yard mechanic. But everything for cars, is wrapping up do to getting cold. Disappointed I wont have my parts for this year.

Parts are on their way!
 

We should be able to ship your parts out in the next week or two. Sorry for the delay, we had the factory remake some parts that were not up to our standards.

Best Regards, Matt

Not trying to be a dick or anything but that seems to be the re occurring problem...might it be a good idea to consider a new producer of the products.?

We are actually now utilizing 3 different factories to produce our carbon fiber parts. This allows us to diversify our portfolio of products while keeping each producer on their toes. The problem with making composite parts is that they are highly labor intensive and the more complicated the part, the more that can go wrong in the production cycle. We have well over 100 different parts that can each be made in 4-7 different ways, so it's not prudent to keep everything in stock. We are making inroads to having our more popular parts in stock most of the time, but we do not want to compromise our quality.

Anvil Experience
 

I ordered a rear bumper, radiator close out, fender braces and the phantom lenses from Anvil.

When I got the rear bumper it looked amazing. The fitment not so much... One side of the bumper did not align with the bolt holes in the body and had some separation issues on the bottom. The corner of the mounting pad was hitting the body and was not flush like the other side. I called, Manal was friendly and told me to send pics but I never heard back. So I called and I was told, by someone else, that they DO have issues sometimes with fitment and that I can cut and reshape then re-bond with a JB weld... I was taken back, especially after spending $500 on a new bumper that I have to cut into rather than them sending another...

Also the phantom lenses only fit the rear quarters and not the front fenders on a 69 Camaro... I was told over the phone (when I called about the bumper) that they were aware of the issue... Why isn't this communicated on their site when you order them?

I was told to call Manal to set up the return. I have called back and emailed with no response...

After spending well over 50k on aftermarket parts for black my car, from many of the venders here, Anvil has been the hardest to communicate with. I understand there can be issues with aftermarket parts but at least every other company communicates and tries to makes it right when there is... I still have some hope that I will get my closeout panel and that I will get a response on a return of the lenses...

I never complain but I am disappointed. Especially every time someone inquires about the bumper and I have to explain how it didn't fit. I was planning to buy everything they have for my 2nd Camaro that I am building. I guess I'll wait to see how their Customer Service and product production weighs out.

While I can't speak for the fitment as all of the parts I've gotten from them haven't been assembled yet, I can say that they have always been pretty quick to respond to emails with me. I am still waiting on fenders and a few other parts that I ordered last June or so tho, so that part sucks.


On a side note, what part of San Antonio are you on?

Anvil saw my reply to this post and emailed me back this morning. They are setting up a refund on the phantom lenses and offered a refund on the bumper.

hey there, Its been a while. I'm back in school taking some more ME classes so my poor 68 has taken a back burner. This whole thing with the CF parts and some of the responses really bummed me out. Along with some other experiences related to the car, I needed a break. I didnt wanna show all my cards up front but at the time I had lawyer friends willing to help. Were close and they liked having an ME's opinion on their high end Mercedes (buying, service, etc), and I dont mind b/c I love cars. I'm really glad it didnt come to that b/c I still really want to see Anvil be successful. They provide a unique product for this hobby. Plus Manal has always been great to communicate with. Sounds like she still has a tough job; informing customers of one delay after another, if experiences were anything like mine? But it also sounds like Matt is doing everything he can to increase capacity. Kudos to you 2 for taking up the fight to keep Anvil alive!

Not sure if I'll be back or not after school. I just might switch to the darkside (imports). Gasp...........! Even though my wife wants to see me follow through on the 68 LOL. I've been thinking about posting the project up for sale as it. Good luck to all you guys waiting for parts. The wait is tough but you'll get it eventually. Nailing the quality aspect is even tougher for Anvil.

**edit** Also I just want to add that I created this post after catching wind of other enthusiast getting a 67-68 rear spoiler after I've been waiting for almost 2 years. Squeaky wheel gets the oil theory**edit**