| preston |
12-19-2012 02:38 PM |
weird.
I have ordered easily upper five figures of car parts over the years and have very rarely had a problem. But I also drop vendors who don't deliver like a hot potato, I am very fanatical about using their website or a phone call to determine if they actually stock the item, I will buy from Summit or Jegs if at all possible or I go manufacturer direct. I also call and get tracking numbers and if they can't produce I cancel the order. Even though I'm just a hobbyist I change my mind and my build order a lot so I run all my stuff as "Just in time" in other words I almost never order parts months beforehand or let things sit around for long, so that makes me even more sensitive to delivery. I also don't order a whole passel of parts from new vendors without a proven track record.
Another hint is any company that doesn't answer the phone is usually crossed off my list pretty quick. Same thing if I start getting "stories", boom, order cancelled.
I do all my own work so I'm not quite as dependent as some people on speciailty vendors. Also, I can see where a pretty custom item like Fesler door handle or billet hood hinge might be a delay vs something more mass produced.
But still, these kind of horror stores surprise me as I have not really had that many delivery problems over the years.
Sometimes a dealer will quote 10% lower than the MFG, but I still almost always order through a MFG for the same reason as quoted, why create a new middle man ? I usually don't need the technical expertise they provide because again I do my own research and fabrication.
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