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-   -   vendor feedback policy (https://www.lateral-g.net/forums/showthread.php?t=35727)

Greg from Aus 02-27-2012 01:48 PM

Quote:

Originally Posted by ironworks (Post 397978)
The reason I hate these vendor bashing threads is short of maybe helping the guy who bought from the wrong guy get something he should have gotten. They also drag down any one else possibly involved that maybe 100% innocent. People seem to post stories filled with half truths from the vendor and emotions created from the whole situation. I'm frankly tired of watching people have to get on here and defend themselves over what some other sinking vendor and bad customer think and wants to say. Everyone has free speech but if your not going to follow the rules you can take your free speech somewhere else.

The whole post about AirRide Customer service and PTS, Sucks for Bret and his guys. If he gave all of his guys the week off for Christmas and had 2 guys stay around to answer the phone that week is pretty cool. I cannot even think of the last time I had to be put on hold to talk to a sales guy at Ridetech. The Original poster has been filled with half truths for the sinking vendor that have nothing to do with Ridetech, But Bret will take some kind of damage for the lies told by the vendor. Most thread readers will not take the time to even read the 2nd page of the post let alone read all the middle stories, they will read the first post and think Bret is slipping in the customer service. When He is actually going above and beyond for trying to make up for a failing dealer.

The only way I can see to do this is to have a separate section that someone who has been here awhile can post in that does not go public until a moderator reviews the post. I think you can read between the lines on most posts. Most people are respectful and want to give people the benefit of the doubt, some people car only for themselves. Then after the mods see the post they can choose to contact the original poster privately or make his post go live. Sometimes things can be handled with out having to go public. Other times when there is a pattern they may decide they have given the benefit of the doubt long enough but now is the time to act. Once the posts are made live they need to be locked. No one on here is Judge or Jury. We don't need other opinions. Just the facts. If you have a beef file a complaint, even if it is the same vendor.

As a side note, Scott and Jody should not have to play bill collectors either. They can help with dealing with sponsors but at the end of the day we are all big boys and all need to live up to our choices.

I also think if you don't follow procedure on filing a complaint you loose your right to complain. If there is a place to complain and they take it about themselves to post it in the Open Discussion area without following procedure they loose the right to use our community to get some action. If your a community Member you will know that there is a proper place to complain. I think some of these posts lately do not respect the community.

The thing that makes this community great is the respect everyone has for each other. People should conduct themselves like they would in public not hide behind some key board. People post some cool stuff on here and I have met many great friends on this site. If you don't like something go to the next thread. If someone asks for your advise then give it. I don't take part in to many other forums because of the lack of respect there. To me lack of respect means not following the rules set forth. This place is like bench racing in Scott's garage, he has rules or an idea of how he would expect any one coming to his house to conduct themselves and if you don't follow them you might be asked not to comeback.

Finally,

Some common sense,:thumbsup: :thumbsup: :thumbsup:

Rodger has come through again.

Greg

Sieg 02-27-2012 02:26 PM

Well said Rodger. :thumbsup:

Stuart Adams 02-27-2012 02:32 PM

Thata boy Rodger.

fleet 02-27-2012 02:34 PM

The tall man telleth no tales...

nvawgn 02-27-2012 03:48 PM

sorry but the no vendor bashing policy seems a little bit old fashion, have u not seen the movie "THE HELP"?:D

camcojb 02-27-2012 04:48 PM

Quote:

Originally Posted by nvawgn (Post 398055)
sorry but the no vendor bashing policy seems a little bit old fashion, have u not seen the movie "THE HELP"?:D

since you probably haven't read the entire thread............. no vendor bashing will be enforced. May seem "old fashioned" but the majority of car boards I'm on have the same policy. However, we're working on setting up a vendor feedback forum. You'll be able to post feedback good or bad as long as it's YOUR feedback, and kept civil and to the truth. The vendor will also be able to reply if they wish. Nobody else will be able to reply.

You can search that forum for info on a vendor and make your own decision whether to buy from them or not.

Greg from Aus 02-27-2012 06:45 PM

The problem with this type of thread is no matter the out come, Some body is going to read the title and form an instant opinion, as the on saying goes, through enough Sh!t and some will stick.

I really don't envy the Mods, as I believe it would be impossible to get right.

Greg

camcojb 02-28-2012 12:04 PM

new feedback section is now open. Here's the rules:

Quote:

You will need to have at least 20 posts in the regular forums and have been a member for 30 days to be able to post in this forum. This forum is for feedback on a transaction with another member, dealer, vendor, or manufacturer. The feedback must be first-hand knowledge (meaning you experienced it) and must be kept civil and to the facts. Only you and the person who you are leaving feedback for can post in the thread.

Vendor and member bashing is not allowed. Because of this all posts in this section require site approval first, so please be patient, we will get them okayed and posted asap. Negative feedback is fine and will be allowed, just stop short of making it personal.

Thank you.

We encourage you to post both good and bad feedback. This helps others make up their mind regarding use of certain vendors, and buying from other members.

section located here:

https://lateral-g.net/forums/forumdisplay.php4?f=71


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