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-   -   American Powertrain (https://www.lateral-g.net/forums/showthread.php?t=39782)

ccracin 01-22-2013 07:09 PM

Quote:

Originally Posted by camcojb (Post 459827)
I sent Matt an email today, but I have not heard back yet. I will post up when I do.

Much appreciated Jody! This is why this is the best community on the net! I guess the reason I am sensitive here is I have referred a couple people there based on their involvement here. I hope they don't get burned after I sent them there. I would feel horrible. :thankyou:

Grimmey71 01-22-2013 10:23 PM

Almost a year ago I bought a kit for my Cuda, I was shipped the wrong bell housing, shipped it back. Received their mustang cross member(part of the package), which doesn't fit, returned it and still have never received my money back. Plus I was shipped the wrong shift handle which too. They have always been very nice every time I called, but since I am waiting till the spring to measure for the driveshaft which they still owe me I am kind of weary about making a big stink. I am not sure if these are intentional or just growing pains of a growing company either way I would not feel comfortable recommending them to others at this time.

jy211 01-23-2013 05:48 AM

Quote:

Originally Posted by ccracin (Post 459821)
I find it unacceptable that this is a site vendor and they have not addressed your issue here on the forum. Matt posted regarding the OP now nothing on your issue. There is no excuse for not keeping the customer informed as to what is going on. Buyer beware with these folks for sure! :headscratch:

x2 :thumbsup:

I'd pull their sponsor ship like other's have been :poke:

DOOM 01-23-2013 06:07 AM

Quote:

Originally Posted by ccracin (Post 459821)
I find it unacceptable that this is a site vendor and they have not addressed your issue here on the forum. Matt posted regarding the OP now nothing on your issue. There is no excuse for not keeping the customer informed as to what is going on. Buyer beware with these folks for sure! :headscratch:

Chad.. Jody has been all over this . I explained to him what was going on and told him if this gets worse I'll ask for more assistence. I pretty much told AMP I no longer wanted to here from them to save them from BS'ing me anymore. As I said before it is what it is I just have to wait! :bang:

DOOM 01-23-2013 06:13 AM

Quote:

Originally Posted by ccracin (Post 459858)
Much appreciated Jody! This is why this is the best community on the net! I guess the reason I am sensitive here is I have referred a couple people there based on their involvement here. I hope they don't get burned after I sent them there. I would feel horrible. :thankyou:

Chad I think at the end of the day they are a good company. It was just my turn in the Murphy's law lottery. I had my lawyer (MY NEIGHBOR) look into these guys and its a pretty clean company,really no BS .

fleet 01-23-2013 06:38 AM

Mario,

As you know, yeoman's work by Jody...as always. :thumbsup:

And you've got a lot of support community wide here.

DOOM 01-23-2013 06:44 AM

Guys I told Jody its not worth lossing a sponsor over one bad deal. At the end of the day I know I'm going to get my trans. It just comes down to communication and the fact that they required half the money up front $4300.00 knowing they didn't have a clue on when the cases were coming in from Tremec. My ''four week's'' have turned into a little over three months! None of this would be a problem if they took a small deposit ,communicated better and didn't lie...

ccracin 01-23-2013 09:30 AM

Quote:

Originally Posted by DOOM (Post 459906)
Guys I told Jody its not worth lossing a sponsor over one bad deal.

None of this would be a problem if they took a small deposit ,communicated better and didn't lie...

I agree, it takes money to run this site and the sponsors make that possible. I really think they however should be on here addressing this issue. It is great Jody is able and willing to help, but I'm sure he has a lot on his plate too. If they would just handle this with you and on here they would regain the reputation they had. My comments were never meant to have them kicked off of here. I don't think that is necessary, but I think an actual response from them would go a long way at this point.

Your last sentence is how business should be done in general. No ifs ands or buts about it! I guess I should change my practice of recommending shops that I don't have personal experience with just because they are a vendor here. Probably should have done it like that in the beginning. Good luck Mario, I am certainly pulling for you and can't wait to see that beast when it is done! :thumbsup:

American Powertrain 01-23-2013 12:35 PM

Sorry for the delay I have been traveling a lot. Mario, your trans is shipping today. Paul has been trying to reach you about it. You received all the other parts. I am sorry about the lack of communication on our part its not our way. We just have been at the mercy of Astro on the cyro process for your trans upgrade. They have been stacked up with orders and it just has taken a long time. Paul spoke to you a few weeks ago and we have been just waiting for them to let us know when it was shipping. They called today and its going out now. I have asked Paul to call you again to discuss.

American Powertrain 01-23-2013 12:36 PM

Quote:

Originally Posted by jy211 (Post 459895)
x2 :thumbsup:

I'd pull their sponsor ship like other's have been :poke:


Nobody has pulled our sponsorship on other forums. So I don't know where you are hearing this at.


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