frank@prodigy customs where are my willwood brakes
 

hey frank its been over 4 months since i orderd my brakes and still waiting.frank you tald me it was going to be 4 to 6 weeks. i been calling you and you have'nt called me back.if you forgothen they were for 70 mustang 14 inches 6 pistons for the front and 13inches 4 pistons with parking brakes.willwoods with red calipers. by the way its me ozzie from new york

I find this hard to believe

The 14" Wilwoods have been on back order. I am waiting for 14" kits to ship hopefully Tuesday or Weds.

Soon as they ship i will send tracking

As for not calling back, i was without a phone for 2 days monday and Tuesday but I did not miss any calls i know of. I do see a call from you tonight at 8:30

I will be at SEMA all week, but my phone will work.

And I always have email but I have nothing from you Ozzie

I think Frank is dealing with SEMA right now?? Not sure on that. I have always had good luck calling him direct with any questions.
Did you place the order with him personally?
In case you need it his number is 407-832-1752.

Frank is a stand up guy. I am sure this is an accident or the wires got crossed somehow. :cheers:

EDIT: Frank beat me to the reply...

Actually just checked in before going to be, leaving for SEMA at 5AM.

People get used to calling me at night and I answer most times as a courtesy, but often times the phone is on silent at night and on the charger. I cannot take calls every night only at night.

Ozzy is a good guy and has a right to be aggravated, especially if I missed a call. I have been busy for the last week getting stuff in order for the week away, and yes his brakes have taken too long.

On a good note, Wilwood is a product we will be stocking very soon, especially these big boys that sometime take a while.

Sent you a email Frank.

I think calling people out on here is starting to get real old and it's pretty childish at that in my opinion. If you havent heard from your dealer in months then fine but otherwise be patient people get busy and if all else fails contact better business bureau and then post on here if you still get no response...

I will also say that I have never ever once heard a bad thing about Frank nothing but good things.The guy seems like a class act and is always willing to help even if you dont buy from him he will give free advice which is worth a lot in my book...

I guess your one that likes to spend THOUSANDS and wait for months for product when a dealer says a couple weeks. I for one would like to gain interest on my money from my bank.
You need to remember that these are sponsors on this site. If we the members dont know about a problem then the next member will order and be put in the same spot. What ever happened to someones word?
My rant was directed to no one on this site. It was just that, a rant. So take it for what its for.
Frank is a good guy. He helps many! But he does NEED to hire more help!

Ok yes waiting months does in fact suck! But if the case is that it is back ordered like frank said then it wouldnt matter what sponsor you buy from your going to wait... I just think calling someone out on here should be a last ditch effort because not only does it make you look bad when you have a total of 1 POST and it's to rag on a sponsor but it also brings a lot of negative attention to a company...Just my rant

Agreeed:cheers:

I waited forever for my front rotors from Wilwood. Frank hooked me up with larger rotors at no charge since Wilwood still didn't have them available. Can't beat that.....

I think this thread helps Prodigy's potential customers......he replied 40mins after it was posted and addressed the prob.

first of all you'r right i should haved e-mail frank first. I was not trying to make frank look bed.I was in the bad move becouse my car is in the shop waiting 4 months for brakes is very long time.im sorry frank but you did give me a great price on the braker and forglines mounted on bf goodrich tires.about me POSTING 1 time i don't have time i just read everybodys post and get ideas is that ok with you.i will be posting some pictures of my 70 mustang soon as i get some time.again im sorry frank

This is Andrew, I am handling orders and forums for Frank while he is at SEMA this week. Actually I will be handling a lot more of the orders and forum stuff now to relieve Frank.

Welcome to lateralg and post some info on that project for everyone to see. Frank told me it is going to be pretty sick. I know we want to see those Forgelines and Wilwoods on it. Dave at Forgeline told us you sent the wheels back to be diamond cut, sounds incredible. Send us some pics of the Forgelines when they come back.

In the meantime, I am probably eaiser to reach this week then Frank, so if you need me for anything my number at the shop is 4078846756

Andrew
 

How's it going Andrew. When is a good time to call? I called that number but it seems to got to a fax after 3 or 4 rings.
Thanks,

That is the shop and fax line, if it is loud in the shop we do not here it sometimes.

If you need something you can send a email to Franks email and I am watching that also. Or just try the shop line once in a while and someone will catch it if they hear it

Andrew

Andrew
 

I sent a couple emails. I know things are busy with SEMA and everything but there is a mistake in my order (Rear end). I wanted to catch it before it was made. If you get a chance drop me a line of reply to my email.
Thanks, Paymahn 703.628.5886

Hello Andrew,

Do you read Franks email as well? I send one today about my wheels tracking codes.

I would agree...:yes:

Give me a break no one is calling anyone out. Andrew stepped up and said he was here to help. I didn't say anything negative.
You guys get your panties in a bunch about this stuff.
Hes a sponsor here his company posts in here and I responded.

Reread the posts man It wasnt directed towards you boss.

Alright maybe I'm the one that has his panties in a bunch. I never really read the whole post.
My bad.

It's Frank,

Got a connection finally for a few minutes. Do me a favor, if anyone needs anything at all send email. Andrew is handling what he can, while trying to handle the shop, and paint cars, and but keep in mind he has no idea that Bowtie is Joni or who Silver Bird is.

Joni, seen your email, Forgeline does not send me automatic tracking but I will make sure they know to send traking soon as they leave. I will send a note to the guys at Forgeline and Andrew will email soon as they go.

I won't be checking in much as I will be busy morning through night, but Andrew is on it.

Heading out to meet the lateral-G boys as we speak.