Driverz, Inc.
 

Has anyone heard from Driverz, Inc and its new owner? I bought some of their new aluminum, silver lug nuts and they sent me the wrong size. I have been calling them to exchange for almost 3 weeks with no return phone call. I left a message, but now as I keep calling their voice mail is full and isn't taking anymore messages. I call them 3-4 times a day with no answer and unable to leave a message. I'm trying to be patient before I turn to the vendor feedback forum and rant with displeasure.

Uh oh, starting off on the wrong foot is not the way to go.

Check the vendor feedback forum over on the other site...

Don

Yellow bullet guys don't play!! My 1st time over there....already got both of them hanged!!............jim

Doesn't surprise me one iota....


Sorry -- anyone doing biz with them after all the complaints on every forum for the last couple YEARS is just asking for problems.

Couldn't disagree more. My take is that Travis had a look at the business, saw something he didn't like, and didn't close on the deal.

He probably should have done that before "coming out" as the new owner.

Agreed. And/or should have done a public "I'm backing out" bit so it was clear to the customer base. Jon was and is free to do the same, and so we are left to speculate, I guess. Those are both a long ways away from intent to commit fraud, as was stated above.

There seems to be a lack of transparency from both Jon and Travis in my opinion....

Paging Mr McGuire... :_paranoid

https://lateral-g.net/forums/show...hlight=mcguire

I don't have a take on the situation. As I stated I don't have any facts, I was just letting 509Chevelle know what I have seen and heard on other forums. I guess without Travis or Jon coming on and stating what actually happened we are all left to speculate. I do know that Travis came on a public forum on February 20th and stated he was in fact the new owner of Driver'z Inc. The reason I said it seems something shady is going on is because why would someone state they are new owners on February 20th, take orders and money from customers up until March 16th, never use that money to place some of the orders and then say the deal fell through and he has nothing to do with Driver'z Inc. and he doesn't know what happened to the outstanding money from customers. Again, no facts on the missing money or orders, just letting you know what I have read from some pissed off customers on other forums.

I hear ya. I guess we should stop speculating, and wait for real information. :cheers:

I do know one thing, if Jon is legitimate and he is just a victim of some really bad luck, then I feel for him. I would apologize and wish him the best of luck. If he somehow knows what is going on and people are getting ripped off, then one would have to think he is getting what he deserves. Either way it sounds like a bad situation for all involved and I hope things work out and everyone ends up happy.:cheers:

I'm going to paraphrase what I wrote under another topic.

Yes, I am second hand information. I know, I know. I figured nobody likes being left completely in the dark, so some info is better than none. I'm not going to take sides here. I don't know the specifics of the purchase agreement, and I don't want to. The split was news to me though. I went up there the day before Travis backed out, and everything seemed normal. I payed Travis and Driverz for tires, and put a deposit down for a set of New Gens with Jon. That was at least two weeks ago

I dropped by the Driverz/New Gen shop this past Thursday on my way up to Riverside, and spoke with Jon for a little bit. I'm not going to elaborate on why Jon said the deal broke off, but Jon did say that should Driverz end up without or another owner (i.e. almost immediately), he would reassume control of the company, fill orders, pay any invoices, and wind the company down so that he could focus on New Gen as he has been intending.

I agree that the lack of transparency isn't comforting, at all, however, a public forum is not the place for two people to chronicle a business deal that didn't go through. I do hope that someone breaks the silence, just to let customers know how their orders will be handled.

Matt

Yep! It's called DUE DILIGENCE.... that's ALL done BEFORE anything else.

Yea , i'm one of the guys that got pulled for 6600.00 for some parts that i never got from Jon . Placed the order through him in January , not Travis so i think he may not have much to do with this ? Disputed the transaction so all is good now & got my parts directly from ridetech ( THANKS DARREN !!! ) & the rest of the stuff from Matts ( where i will go from now on ) . But i do have a question , Greg , when you posted about them having problems for years that is the first i had heard of that ! One of the reasons i ordered from them in the first place was the rave reviews he got on here ? How many websites does one need to cruise to find out if a dealer is bad ? Not calling you out , just wondering how else i could have prevented this when i thought i had done some homework !
Phil

There are NUMEROUS posts right here that have been going on for 2 plus years about exceptionally long lead times. Payments in full up front and no orders placed with the factories etc.

It was a lot less subtle than some other former vendors, but there have been quite a few incidents and lots of excuses for awhile. Nothing quite like taking thousands of dollars on multiple orders and not delivering, but hints.

What I've learned is that the great vendors you pretty much never hear about. I cannot ever recall hearing anything about Detroit Speed for example, and it's because they give you the parts you order in a timely fashion and don't make excuses. When the guy you give thousands of dollars to, acts like he's doing you a favor, you should go elsewhere.

And I was one of those and got shot down when I mentioned on here way back when.

You're not alone. Lot of Driverz cheerleaders here! Apparently Jon can do no wrong.

Well I must have been one of the lucky ones I guess because in all my dealings with Jon Henson over the years...5 1/2 sets of wheels/tires for all my cars (including my DD),I never had an issue with the man and would trust him like a brother.

Until I hear from him specifically as to what's gone on here,I won't speculate and will certainly give him the benefit of the doubt. :yes:

I wanted a set of New Gen spiders but now Im scared to order some since I don't know who to trust anymore after reading this post.

I agree.... this particular vendor has gotten far too much "protection". It's too bad because Jon personally is a super good guy... but "bidness is bidness".

:yes: yupp friends is friends and bidness is bidness they don't mix :thumbsup:

He didn't get, nor did he need, any "protection" when he and I did business. :thumbsup: :thumbsup: for Jon Henson from my point of view.

It's probably wise to wait until one has all the facts here before reaching a verdict.

i wont speak on southrods dealings BUT regarding your dealings it was all aired out (both sides) and i dont know about others but my conclusion was your situation wasn't john fault at all... cheer-leading's got nothing to do with it..

Your view is certainly NOT MINE, and cheer-leading has everything to do with it.

Greg

alright , im going to give you some of my story here..I have just found this thread after looking to see if driverz has been posting.. I am one of the customers who was caught up in the fikse/driverz dramas a few months back,, i waited over 10 months for my rims after numerous promises that they were ready to ship.. I dropped good money up front (10 months earlier) and waited and waited.. i had No contact until i made my frustration public by way of this forum.Then i got offered a deal to change to forgelines as mine hadnt been built yet after 10 months !. i was promised a fast turnaround of 4/5 weeks.. 2 months later i got my 'forgeline'wheels. i sold them a soon as they arrived as it left a 'bad taste' in my mouth.. so now without rims for my camaro i ordered a new set of american racers cl205s with who i thought was Jon ,, but i had a reply from a guy name 'travis'??? so ok i do some searching and see that he is the new owner.. so i order my rims ,, pay 'up front' and off we go again. 2 months go by and i send an email,, and i get a reply from Jon??? he says 'big dramas here' your wheels are ready .. so i wait a week and send another email (im in australia) so are the wheels there ? yes there here ready to ship but' we will be doing the goodguys show on weekend so dont be upset if i dont reply for a while?????
so now im not sure what to make of all this. Ive sent 2 emails this week with no response? Is goodguys been and gone? was he there setup? any suggestions guys , its hard as im downunder and i need some rims or my money back !!!.. Jon if you read this please reply and settle these issues as what im reading on forums is not creating any confidence in your customers.

Gav

There is no speculation or doubt as to what happened to me . Parts were not ordered ( about a month ) until i called ridetech directly to get the ball rolling then after another couple of weeks go by still no parts , ridetech calls Driverz & gets " there is no money to pay you " to make a long story short .
Phil

ive just noticed Jon has posted on his facebook page 17hrs ago??? so he IS near a computor . im sure he's reading this stuff.

can someone get me some contact info for american racing? who would be used by them?

Bottom line is no one should buy New Gen wheels or any wheel from Driverz Inc.
Jon may be a cool guy to hang out with at a bar or hang out with at a car show, but he just shouldn't be running a business. From all the complaints here and on other boards, to his stupid Jerry Macguire post. He should not be running a business. I wouldn't buy a valve stem nut from him.

Anyone ever notice that most of the local guys get their wheels and have no complaints, or the well known guys don't have any issues, but the guys that are out of state have the issues.

Here's where I'd start!

File a report with the Internet division of the FBI. Seriously.


http://www.ic3.gov/default.aspx

I wasn't going to post this since I thought my story was a fluke but here it goes. I ordered my Fesler wheels from DriverzInc. They took 9 months to get here. After about 16 weeks I was getting VERY pissed off. Chris Fesler told me that they were never paid for (I left half deposit) so they never ordered from Asanti. Jon said that it was Feslers fault. There were a lot of fingers pointing on who was at fault. Finally it got to the point to where I was going to do a chargeback on my card.

I started dealing with Fesler directly. Well I finally got my wheels after dealing direct to the source.

Jon did always answer his phone and give good customer service when I called him everyday looking for my missing wheels.

these fockers sound like congressmen. i think it was a texas two way fock your buddy deal done in the california sun. and much like a congressional deal, we the people get screwed. sad. :(

I disagree. I've seen the wheel fitment on Lee's car in person, and just because they bolt onto the car, doesn't mean they fit right. Tire profile is wrong front to rear, the fronts rub the control arm at lock, etc. It's those "crazy" wheel wells...

Lee learned the hard way, and now Forgeline is re-hooping the wheels at Lee's expense. I'm sure the deal could've been resolved with Lee and Driver'z if Jon tried to work with him on re-hooping the wheels. Jon could've given him a price break (not loose money, just not make as much money) but quoted him full retail price instead. That's not good customer service in my opinion.

So, cheerleading did have something to do with it...

How'd those Blizzak's do in the middle of summer? :lol:

Yeah -- his delivery SUCKS....

I think I was lucky and actually got them (and the wheels) but the packaging was so horrible it's only because I'm the luckiest guy alive that they got here without damage.

At the time I posted and thanked him for the transaction - just supporting a vendor/supporter here... but I should have been far more honest and said how I really felt.

I could have gotten the wheels and tires from Tire Rack in 3 days... not a couple MONTHS after ordering.

he says he was at 'goodguys san diego' im my last contact?

im as anxious as hell over this..???
17hrs ago on face book.. 7 days ago on protouring ..