DSE always going above and beyond
 

Recieved a package from DSE yesterday it was small and I didn't remember ordering anything that would fit in this box. Opened it up and found a very nice letter signed by Kyle. He wrote that DSE has been doing racetrack testing on the quadra-link and they found some things that didn't meet their extremely high quality level. So in the box is a very nice support bracket for the vertical panhard bar, and instructions on how and where to weld it in. He also explains that street cars won't see this type of stress, but they want everyone to have the best.

To me this is why you do business with a company like DSE! Kyle, Stacey and crew at DSE keep up the good work. :thumbsup:

Testing before selling is what sets them apart, IMO. Cool. Many other companies and not just car companies would have offered it as an upgrade on the next version.

There great people to deal with.

-Paul

how was that testing before selling?? they do make nice products and are good to deal with.
jake

Very good to deal with very nice on the phone.

-Paul

Actually they did test it before selling it, but the issue turned up later and they devised a fix for it.

Their front subframe is getting the same deal in Stacy's '69 test mule. They wont even send me a press release on it until they are sure the design has proven itself.

DSE does have the CS game down pat.. some other companies could take a lesson in this regard.. :thumbsup:

Having read that, I was looking at the DSE 4 link and or the lateral Dynamics 3 link system for my car. Which is best for street and track. Also I used to race cars so I know that I will push my car with either system.

Not to take away from the tread topic or DSE but the Lateral-Dynamics 3 link is the superior system. It is at home on a road course, drag stip, street driving, etc. You will not be disapointed with their setup -
There is a reason that most race cars run this config over a 4 link.

Tyler

Ive looked into both and they both look like their good products...


-Paul

Good on them for doing the right thing. Ive had nothing but positive experiences with them.

It would have been better if the thing had been put through that sort of testing prior to being released to the public. That said, it takes a big man to admit a design flaw after the fact. It would have been easy for them to tell a customer with a broken PHB mount that the system was designed mainly for street use and that the fix is on the customer.
But they didn't.
Very cool.

big man or not
 

a broken ph bar mount would not be pretty in some situations especially pushing the car hard, there liability insurance would not like totalling a 100k pro touring car

glad they took care of it.

I appreciate this answer very much. Thank you for that. I would also like to see how the 3 link is installed.

The website has very detail install pics. It is installed in a similar fashion to a set of DSE subframe connectors.
Check this link:
http://www.lateral-dynamics.com/products/install/

Tyler

I'm installing one as we speak.. If you can put in a DSE mini-tub kit you can put in a LD three-link.

I've also heard very good things about the quadra-link. Fuel has one and Jason was very happy with the ride quality. Every system has it's compromises. Maybe you should post a thread in the suspension section asking this (that way we wont clutter up this thread)

As for the problem DSE found and fixed. Even after testing it's not uncommon to uncover an issue that only showed up over time. Look at the Ford GT.. tons of testing and huge $$ spent on design yet they still found a big problem down the line. Kudos to DSE for continuing to test thier product and push it beyond what's seen in street driving. And for coming up with a fix.

I have to agree about their excellent customer service. Vintage Air packed an incorrect fitting with the system I ordered from Kyle. Instead of passing the buck, he shipped me the correct fitting at no charge, and quick.

Nothing but good things to say about DSE.

Please.. let's not turn this into "brand x vs. brand y".. the topic is DSE standing behind thier product even after the sale.

Thanks.

Got mine- going in tomorrow.

Who is DSE? :lol:

They are the best.

SW