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Shop taking advantage of a friend
A friend of mine from the MCSS site had a shop in Michigan install a crate 12 bolt into his car. Check out the detailed bill for the job...
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Link to the shops site in case you cant read it on the invoice
http://www.motorcitysolutions.com/home.html |
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WAIT !!! That price didn't include the 12 bolt !! ??
WTF ... Steve |
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What would you expect all the work to cost? Without looking at the hours on the line items it only seems 5-600 more then what I’d guess.
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When he told he he was upset about how much he paid, I was expecting it to be $2000...thinking $1500 would be more like it. It was a bolt in crate 12 bolt, unbolt 4 bolts...take old axle out, put new one in place and put 4 bolts back in. 18 hours? Axle was already assembled just needed to bolt calipers on and hook up e-brakes. I work slow and could have done it in less than 4 hours by myself. That isn't even getting into the amount to replace the prop valve and bleed the brakes. I guess it was all the extra time he spent fabbing up that special U bend in the hard lines on the rear axle...that are going to need to be redone. |
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That’s rape. Maybe shop owner needs Christmas money?
I’d have charged the guy $800, and did it in two easy Peasy evenings. Prolly a 6 hour job total. |
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Was an estimate never given? Not trying to be a Richard but I couldn’t see dropping something off to have work done without some kind of idea what it’ll cost. Saves both parties a bit of headache I would think. |
Hypothetically speaking, it shouldn't cost that much for a shop to redo another shops mess up.
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So I rarely pay someone to do work for me, but when I do I always know a head of time a general cost of labor. Do people just agree without getting an idea of cost?
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That is highway robbery!! you could have 4 installed for that price. $4000 in labor just to install a rear axle. you could of went to a stealership at $150/hr and still come out cheaper. Did he not do any research or ask someone what it usually costs, or just threw his wallet at them. if your buddy has more of that spare money to toss around ill give him my number.
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Unfortunately I think this happens more often than what we hear about, people just pay the price and get there car out & chalk it up to lesson learned...... but it does suck and I think bad juju on the shops behalf, I know one shop I bet he will not be doing any business with moving forward and anyone he tells about his experience AND everyone reading this will probably drive right by that address.....
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Was the rear already painted? If so, that should have been 8-12 hours max, 2 guys, one day. Looks like to me they charged him for occupancy of the lift while they waited for the driveshaft to show up.
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Thanks for posting this Lance!
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42 hours for brake lines and an axle install is on the long side but I can see the hours adding up. At least the shop rate is low and he has the car back.
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Lance,
Did he ever get a written estimate? An estimate is not an exact quote, but it should be relatively close to the final amount, especially if the work is done by a supposedly experienced shop. As someone else said, this looks like an easy weekend project. Ten, maybe 12 hours MAX! Andrew |
They had an estimate and then the scope and amount of work to be done changed without a clear agreement of what the new estimate would be. Basically they did a lot less work than originally agreed on for the same amount of hours estimated. It was an expensive lesson for sure...
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Don |
what else was supposed to be done on the estimate?
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