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-   -   How long is too long to wait for a sales receipt? (https://www.lateral-g.net/forums/showthread.php?t=51633)

67XR7 11-23-2015 12:30 PM

How long is too long to wait for a sales receipt?
 
Recently purchased an automotive product and I am very happy with the service and product. But I purchased this item over two months ago with still no receipt in hand.

I have asked atleast 5x through various emails. Normally a receipt wouldn't be such an issue but I cannot come to an agreement for value with my insurance and receipts are vital to helping my case. Had my car been a 69 camaro I wouldn't have to worry about any of this. Lol

The shop is small and basically a solo operation but now it's two months later. What would you do if in my shoes?

Schwartz Perf 11-23-2015 02:29 PM

I'd just keep on bugging them. Most companies will provide the final receipt/invoice upon shipment of the item. If they're a small shop then they may not have an invoice software, making it more time consuming to create one.
Sheesh sounds like I'm on their side. lol

-Dale

TheJDMan 11-23-2015 02:49 PM

You stated that you have sent 5 emails. Call them!

67XR7 11-23-2015 03:30 PM

Received an email response this morning that I should see something shortly.

BMR Sales 11-23-2015 04:14 PM

Squeaky Wheel gets the Grease

Vega$69 11-23-2015 05:31 PM

I would just drive to the shop and get the receipt in person:gitrdun:

67XR7 11-24-2015 06:46 AM

Quote:

Originally Posted by Vega$69 (Post 622516)
I would just drive to the shop and get the receipt in person:gitrdun:

Wish that was an option

67XR7 11-24-2015 06:50 AM

Quote:

Originally Posted by TheJDMan (Post 622504)
You stated that you have sent 5 emails. Call them!

Every time I sent an email I received a response back, I guess my thought was he'd see the email and go "oh I forgot to send it, I'll attach it to my response email and send it now"
if I call he answers, says "sorry I forgot" then hangs the phone up, fields a few more calls and I'm forgotten about once again.

Vega$69 11-24-2015 08:34 AM

Quote:

Originally Posted by 67XR7 (Post 622565)
Wish that was an option

Where's the shop? Have someone you know on the forum or somebody stop by.

You have way more patience then I have.

67XR7 11-24-2015 09:30 PM

Got my receipt via email. Thanks to those who offered advice.


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