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Originally Posted by camcojb
what I meant is he's probably seeing the changes firsthand. I'd imagine he orders more of their stuff being a dealer than you or I do.
Jody
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That's understandable. But I'd have to ask, are these changes due to the fact that the company is in the process of changing management, or because "Service will suffer as it's about numbers now"? I would imagine the rough road will begin to smooth out when things start to settle down after the change. Why do people have to assume that a management change is a bad thing? Does Eckler's have a awful reputation for customer service?