Every business is "about the numbers", only some businesses customer service is top priority and the numbers majically seem to take care of themselves.
I speak from authority on this subject. In my line of work, I have as of yet to make a 30 million dollar loan to a company that had excellent customer service and lost their ass on the bottom line.
There is a huge Camaro vendor on the west coast (and one in my neck of the woods) that states on their catalog pages "we will not be undersold period" until you come up with a lower price and you are told "sorry, can't help you with that, price is what it is". Numbers, man, they either makes liars or fools(or both) out of the best of 'for profit' organizations of any sort if its not a priority.
If I can get witness, seems like Jim Murtah got screwed. Not my words mind you, but that what it appears like to me.
From expierence with Rick's for many years and my dealer status (which I hope gives me a little knowledge on the subject). If you were ever remotely unhappy of felt slighted, you could access the Big Man. It got fixed.
Who does Jim Murtah call? Ghostbusters?
Lets agree to disagree and move on.
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Jim
Last edited by Ummgawa; 08-02-2007 at 09:25 PM.
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