Hey man, sorry to hear about this. We had American Stitches do a wheel for us a few years ago, and the work was top notch, and they had great customer service.
Unfortunately, there are no options when the bank steps in. When its locked down, its locked down, and the bank gets usually liquidates everything and the biggest bills get paid first. We've had dealings with companies that have gone bankrupt somewhere along the way, and its a nightmare that doesn't end well. That response you got from Carter is about it, even if he could get your wheel, he could probably get nailed for theft - the bank now owns it.
Your best bet would be to try to get in touch with the bank and see what they could do for you.
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