hmmm we have seen suppliers appoligize publicly in this forum before.. and then do nothing.. so while i personally think its really nice that you chime in here, and its even better that you have recognized where to elliminate the problem. I still say "show me the money"
keep us posted on whats going on.. On a more pleasant note; Congratulations on making the transition from in house and small to big league.. I hope it goes smoothly and you manage to do so while honoring past agreements, make money and keep quality high...
hope everyone end up with what they ordered,
and lastly.. could you post some specs and pics on the LSx head??