I had a guy at a swap meet tell me he had this issue once before as well. His business is not dealing with cars but I think the same would apply. He was dealing with another business so if your customer has a business this would work as well.
The guy went to a sign shop and had a banner made that read, "XYZ... company doesn't pay their bills." He tied the banner to the side of his truck and parked across the street from the business at lunch time. Within 10 minutes an employee of the company asked him to come in and talk to the owner. He went in and sat down with the owner. The owner asked how much do I owe you? The guy told him the amount he owed and added the amount for the banner on top of that. The non paying man asked, "so you want me to pay for the banner too?" He said, "if you want it so it can't be used again, yes."
Walked out of the office with cash in hand, THEN took off the banner and took it to the receiptanist.
I don't know if it work in your situation or not but it might me an option.
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