I wouldn't want to read through a bunch of he-said-he-said, but it is very good that this shop owner posted up a reply. It's a lot better to have at least some kind of opposing comment so folks can form their own opinions. You can usually listen to both sides and figure out what sounds credible by how each responds.
I have to say, this forum has more horror stories than any I visit... and I am a car forum junkie. Very sad.
|