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Old 06-03-2009, 12:15 AM
Teetoe_Jones Teetoe_Jones is offline
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Here is the issue-

UPS is damaging the parts by the time they arrive to him. I'm pretty sure it's a localized issue as we ship worldwide and don't have this issue typically.

I packaged and inspected the 2nd cowl myself, so the foam you saw was me trying to prevent another cracked cowl panel. Seems to not have worked. I went through our remaining inventory on the cowl panels that A.) don't have mesh screens and B.) have the recess area deleted and could not find one that I know you would be happy about. You brought up a minor weave imperfection via email on a part that is going to be painted. Basically you are telling me you want a part that is 100% perfect (not possible with hand laid CF parts) that you then plan on covering up with paint. Cosmetics are a huge deal breaker for you, so I don't have another one to send you that will be better than the ones you received had they not been damaged by UPS.

In the mean time, Anvil has refunded your money and I'd be more than happy to contact you when we get another shipment of parts that meet both of our standards.

I'm sorry for the inconvenience, I know it must be frustrating for you.

Tyler