This is the reason the US automakers are in trouble now. I have had the same treatment with my Silverado, I have bought american cars all of my life and have had problems with them all that don't get handled properly. They don't understand the lifetime value of a customer and the Japanese Co.s do,they have problems too ,but they handle it right. If Toyota comes out with a diesel 2500 pick-up I am buying one, I'm done with US car Co's.