Well I can say it is hard to get a hold of Tyler. But I did buy my spindles and had no issues and like most of us when I found out he would be closing shop I jumped to get my steering arms. I got them a week later and are still in the box in my garage.
We all know from what has been posted Tyler has had a bad streak but seems to be getting better. Like any other company it will take time for everything to fall into place.
If we all had bought parts when things were going smooth well maybe he did not have to down size and be put in the situation he is now in. We all know ATS has great product but we also knew if we needed a part he would make things happen to get them to us when we needed them. That was the support we got from ATS/Tyler. So as a customer where were we? I think the downsizing answers that question and yet he has made every effort to keep his quality product in the market with only one concession, we will need to wait for out parts and in some cases longer than others due to his suppliers.
Until Tyler post we are only hearing one side of the story.
Tyler I will offer my support so if you ever need a extra set of hands let me know.
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