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Old 08-28-2009, 06:35 AM
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ProTouring442 ProTouring442 is offline
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Quote:
Originally Posted by Fluid Power View Post
Yeah, Jegs and Summit don't ship anything from those 100K sq foot warehouses.

Or me, an Industrial Distributor, 12k sq ft warehouse. We have over 300k in inventory. You are right, the internet has changed business. Customers want the best price AND quick shipments. If you don't or can't provide both, your done.

Darren
I will disagree somewhat and say that customers want reasonable prices and excellent customer service. Serve your customers better than anyone else will, and you will have customers who will consider price, but price will not usually be the deciding factor.

If you cannot serve your customers well, I don't care how cheap you are, they will stop doing business with you and tell everyone they can why they stopped.

Shiny Side Up!
Bill
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