Quote:
Originally Posted by ProTouring442
I will disagree somewhat and say that customers want reasonable prices and excellent customer service. Serve your customers better than anyone else will, and you will have customers who will consider price, but price will not usually be the deciding factor.
If you cannot serve your customers well, I don't care how cheap you are, they will stop doing business with you and tell everyone they can why they stopped.
Shiny Side Up!
Bill
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I'd have to second that. I spoke with Marcus over at SC&C yesterday and the wealth of knowledge that he shared with me alone was enough to decide on his a-arm kit. I mean, we spent about 10-15 minutes with me telling him what I wanted and him explaining suspensions to me. I was sold before I even looked at his prices. And to top it all off, he referred me to Kore3 for my brakes. So I'm not even buying anything from him until later.