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Old 03-26-2010, 10:14 AM
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Its all good now, but I would have to agree with some of the other comments.

I'd prefer that when people have issues with a product, company or part etc, that they make a concerted effort to resolve it DIRECTLY with the company first. And that usually means calling them....not just sending an email and then getting upset when you dont get a response right away.

If you make a decent effort to resolve it DIRECTLY, but that doesnt happen, then by all means post about the issue.

We all run into issue on our builds... whether it be a $10k build or $400k build......companies make mistakes and so do consumers...its all in HOW they deal with the issue that is important.

In this case Boze immediately stepped up and took care of it..... thats the kind of company I want to deal with.

Dont take this a flame on you....... just some constructive observations.
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