You're right. Years ago they had a rep who liked to travel and pad his expense account. He opened every Tom Dick and Harry as an "EMIC". But it's an industry problem as well. I've had lots of people complain to me about FAST, Holley, and others too. Just check out EFI 101 University, you'll see people stuck everywhere.
The Gen 8 should be out by year end. I bought my Gen 7 for my own ride 8 years ago after 6+ months of research. I talked to everybody. I installed it then a couple years later I got a chance to be a dealer. For driveability I'll put it against anything in it's price range and beyond, period. Unfortunately there's a bunch of guys (tuners) out there who don't have a clue, seems even more so on the Accel stuff. But those same guys are quick to take your money.
Now if you call there tech line somebody actually answers the phone. That as well other things have gotten much better.
Dollar for Dollar imo it's the best out there, hands down.
Mark
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