[tellyv]

Well I've owned a collision shop now for almost 10 years now and I cant say how crappy most of the insurance companies are, they really try to screw eveyone over as much as possible. Well now Progressive is stepping way over the line I'm sure you've seen there commercials were you can just drop off your car and they'll deal with everything, well your car gets shopped to their drp's (direct repair shops) and you get the cheapest repair possible. Now their making all of their customers go to their drps shops for estimates this means you can still have your shop of choice repair the car but it has to be fixed by Progessives drp's estimate. So what this means is your getting screwed and by the way it's illegal and I'm not sure how they can get away with it but they are. So for the love of god drop your Progressive auto insurance and find something better. Now I'm also not saying that all drp shops are bad or do crappy work just that it's you right to have you shop of choice fix the car to their standards not Progressive's. This is whats going to kill the small shops in a couple years so stand up and don't let them push you around. Sorry for the rant. Telly