I agree it sucks, but, is it illegal?
I'll bet that, buried in the million-word contract that the customer accepts when they sign up w/Progressive, they have language that stipulates that they (progressive) have total control over where the repairs are done....If the customer accepts the terms (which they must, in order for the policy to be activated)...they are screwed...
I have Farmers insurance on all the vehicles, RV, etc and they have been good.
Last edited by rwhite692; 02-11-2011 at 08:04 PM.
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