Right after Pro-Touring locked the thread I PM'd the moderator who locked it there and mentioned it didn't make sense to lock it like that. The initial poster did a fair job of asking "what should I do next" when his emails and phone calls to the vendor were getting him nowhere, and he was even still complimentary to the vendor and kept the vendor unnamed in his post. I thought the moderator was a little quick to squash some people's comments and respond with 'just keep calling' and then lock the thread. The moderator did quickly respond to my PM and mention that they might have made a mistake in locking it so quickly and that he was in discussions with other moderators about it. So he admitted to not handling it perfectly so I give him big credit for that. We all make mistakes(especially me). I do hope they unlock it though because the guy sounds like he could use a helping hand and every little bit helps. I've seen other threads just like it become very helpful to both parties and it doesn't have to turn into a vendor bashing scenario at all. If they don't unlock it and leave it as is, it'll definitely seem like somebody was being protected while other people were being silenced. That's just not cool, and it's not the first time I've seen a moderator on PT become heavy handed and lock a thread. Seeing that sort of stuff, I can definitely agree with others about wanting to NOT participate on that site in the future.
Way to go Scott for immediately stepping up and trying to assist and get some answers.
