I moderate on a Ducati owners group forum and have enjoyed observing how valuable forums are becoming to vendors for sales and members for information and resources since their inception. Ten years ago I never would have imagined I would develop some of the most meaningful face to face friendships in my lifetime on the internet in a forum environment.
Moderators are truly that and many times the issues become very uncomfortable and irrational. The issues would be much easier to resolve IF all the facts and documentation were on the table and ALL the players were face to face in a meeting. Obtaining all the details, thanks to the all to common "hiding behind the keyword syndrome" make fair resolution a very challenging task.
Thanks to the spirit and enthusiasm associated with most forum environments the honesty and respect factor is much higher than eBay for example. But facts are facts, there will always be people that take advantage of the situation.
Now if moderators were compensated similar to Congressmen it could really expedite the resolution process.
As noted before, hopefully this incident results in fair resolution.
To the mods and members - Thanks for a great forum that is proving to be an invaluable asset to one of my passions in life.
