Problems with vendors happen more than most think. I have been building cars for 20 years and still cannot believe the lack of ethics from companies. I have vendors promise parts all the time, but of course they are always late or even wrong. Then I have to work 80 hours a week, once I get parts, so the customer can get their car on time.
Last week I called 4 places wanting a price on some parts, telling them I was ready to buy parts THAT DAY-$4000 worth. I had only one vendor call me back-so I ordered with him right then. When the others called me days later, I told them I wasn't waiting all week for them!
Customer service is pretty much dead nowadays. I think the bigger companies just do NOT care because someone else will spend money with them.
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