^^ AJ, I'm thinkin the same thing. I had the same experience ordering a Moser rearend. I call to get PT advise and bought the story that he can get me his "special" 4 link rearend I need to go with my airride set up. "takes Moser 3 days to turn one around and ship it" he says. I pay him the 3k to order it. Three days later no tracking # so I email. No response. After a week I call. No call back. Fortunetly I took notes while we were talking and had the guys name he orders through at Moser so after 2 weeks I call Moser. The guy tells me he has no order from him or in my name or to my ship to address. I call "OO" back leaving a stern message that I need an update on my order status mentioning I called Moser and they dont have my order. He calls back, leaving a vm, saying they (moser) are out or 4 link brackets so it is delayed a couple days. The next week I call Moser again and he tells me again that they still don't have the order. I then call F again and call bullsh!t on his story telling him that Moser said they still don't have the order. No call, no email or anything... but that Monday I get a call from Moser telling me they just got the order and it would go out on Wed which it did... Oh and he tells me that they are never out of 4 link brackets. I think fs is full of bs
I will tell you that I have had fantastic service and support from the group a Matt's Classic Bowties. They are about an hour away and since I want to keep the business local I have given them all the business I can. Plus if I ever needed to "drop in" I could. Have never had to so I'm stickin with them.
Best of luck... but why look out for your vendors interest when they obviously aren't looking out for yours!?!?
|