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Old 05-10-2011, 07:34 AM
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wiedemab wiedemab is offline
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Default So, I called MSD

I called MSD tech support and was not impressed. I realize that my 6AL is way outside of the warranty and was looking for someone to help me troubleshoot and possibly give me some pointers on how to fix it if I were to want to replace an internal fuse etc.

What I got was a "canned" response of "you need to send it back to us and we'll see if it can be fixed. If so, it'll be anywhere from $20 - $80".

I got the impression that this is such a common occurrence that they have a card on their desk that says - - if someone calls with a Bad "X", you simply say "Y" and thank them and move on. I would have felt better if he would have acknowledged that this is somewhat of a problem with these items (if that is in fact the case) and there could be several things that may be the issue and spelled out the possibilities.

I'm just going to buy another Ignition box - from someone else.
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Brandon Wiedeman
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