[fesler]

I too am a vendor on this site and I think it’s funny how some people defend the hell out of others with excuses. We as vendors are all extremely busy and our top priority or at least it should be is taking care of our customers. We have all been there and we have all made mistakes, it’s how we handle them that makes us a good or bad vendor but charging someone for parts and not following up with them is not acceptable unless they are made aware up front that things may take a while. Maybe Frank is just that busy that he can’t keep his head on straight but I am sure he will chime in here and make it right.