Quote:
Originally Posted by NvrDun71
I can only chalk it up to them being extremely busy with the move of there shop as I have called several times over the last couple weeks in an attempt to place a parts order and have left voicemail's with no response back. Seems odd after the positive experiences I have had with them in the past.....
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If it was a voice mail to place a order it is on a note pad full of custmers wanting to buy stuff. For 2 weeks we were running off laptops while the new server was installed. I could not take a order for a week or so as we switched accounting and invoicing systems also.
As I said we are at about 80% right now I am still in the shop all day but if you get the voiuce mail I can call back.
Hopefully in the next couple weeks the phone will be answered live by a receptionist and someone will be in place to handle NON technical orders. And let me focus on the orders that require tchnical advise and decisions.