Quote:
Originally Posted by 69MSA
Perhaps it is none of our business, but since you've been airing everything else out, it got me wondering. Of the 19k that you've held payment on, how much of that amounts to blatantly defective work, like improperly installed parts? SAR is a small shop now, and that amount of money, or lack thereof, can interrupt cash flow, so I can definitely understand why he would ask for 16k (even though that seems bold considering your track record with billing - it isn't like he would have to worry about getting the money). Threatening you for it though, clearly wasn't a good business decision.
I'm with Dave. If it were me, I'd just pay what was fair and walk away. Maybe you're not as big of an A-hole as you give yourself credit for being. Not many of us would stick around to see if things could be made right on the third attempt. Then again most of us wouldn't fight it out until the end with lawyers. So, maybe you're just more stubborn than the rest of us.
If you're dealing with a similar ego to the Riddler winning one that I've dealt with, then if things get ugly I will be living vicariously through you.  I hope it never gets to that point though.
Matt |
Mattman....
Just to show I have
my balz in the right place - I wire transferred $15K to the shop this morning.... so he'll have that in his account TODAY. As is the case in most of these sordid stories - there are things that have not been told. I'm holding some very important info back. I'm only letting you peak behind the curtain.
I've always trusted the shop to do the work - to make it right - etc. There was never any question in my mind about that. These are good hard working very talented, honorable folks. I do - however - question the ability to get it right on CERTAIN portions of the build. And with a build of this quality - I do not "expect" to have to have recurring issues. It should be a "fix" - move on - oh another issue - fix it and move on. What I don't like is the "attitude". But then again - I'm only a good paying customer.... and apparently there's lots of us around.
My mistake was not dropping the car off in So San Fran at Brizios on my way home from Santa Barbara... they told me it would be 3 weeks before they could even start to look at the car... they're SWAMPED with builds.... I wanted the car DONE for Pleasanton - so after discussing this with both shops via cell phone (a no no while driving and pulling a trailer I know!) I chose to take it to the builder and give them the chance to make it right. And they did make many of the items right and I'm happy with those results. But even in that discussion --- when I asked that the car be repaired and available for Pleasanton (there was plenty of time) I was told "it'll be done when it's done". The PROPER response would have been and should have been -- We'll be on it immediately and will do everything we can to get 'er done. Can't promise that because we might need parts etc that can hold us up but we'll do everything we can. DOH!
So my balz are in the right court - I sleep well at night.
