Quote:
Originally Posted by jocko124
You have made two assumptions which are incorrect. 1) the car is not custom with a modified suspension---IT IS STOCK. 2) I really don't care if "folks side with me." I knew full well that once this went public any chance of Jon cooperating in any way with me would be zero--and obviously I'm really not too worried about losing out on his expertise. This post was made due to my frustration from receiving poor customer service from Jon from the word go and his negative attitude towards my concerns. As far as playing the "poor uneducated customer" that is exactly how this went down. I was relatively new to pro-touring when this all began and relied heavily on Jon. I will not be doing that again, and I hope after reading this post others new to the hobby, if they choose to order from Jon do so being fully informed.
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For the record, in my other post, I was was pretty much siding with the Driverzinc guys. I think you might have had a bit of a rude awakening to the world of hot rodding, so I feel kind of bad for your. However, the truth is, generally, nothing ever fits perfectly. We all reach this realization at some point, and it sucks. You can only expect Jon to get so close, and he did. He sent you and order of wheels that fit. Even though I paid to have my front wheels re-hooped, I still rely on Jon's expertise. Every time I have called over there, they have picked up the phone, and taken the time to help sort out my issues. I think you might be surprised at how willing the crew at Driverz would to work with you, provided you weren't trying to get them to re-hoop your wheels for free. I think I can understand why you might have thought it reasonable to ask for Driverz to re-hoop the wheels, being unfamiliar with these types of cars and all, but as others have said, it is an unreasonable request, all things considered.
This is a good lesson for all of the "new" folks on Lat-G though. What happened here could have happened with any vendor on this site. Prodigy sells a ton of Forgelines as well, and I guarantee their customer service wouldn't be any better than Driverz, or have handled the issue differently. Bottom line is, we all need to double check everything ourselves because no two cars are alike.
Matt