Quote:
Originally Posted by 509Chevelle
Was that before or after all of this "ish" hit the fan. Just aksing because not too many shops will turn down money. That's how many shops get into trouble to begin with. Taking on too many jobs and not having the man power to do the jobs. Then before you know it, they are way in over their heads and overwhelmed and have spent peoples money in other areas of the business. Then when the word gets out and the situation is out of hand, which is the case here, the business owner then and only then he may stop for fear of legal action.
|
Best Of Show turns down money all the time.. they prefer to bill every two weeks for work they did.. not bill for work they are going to do. This keeps them "hungry" and motivated to get work done on people's cars. Of course the other side to this is that if a customer can't pay his invoice they stop on his car and move to one where the customer can pay (after all, they have to make payroll and rent).
Customers offer to pay large chunks up front and he turns them down (except for buying parts). Heck, I've even seen customers just want to pay for the whole job up front but BOS knows this can cause problems when you spend that cash and then have to make rent. That's when a shop gets into a "rob Peter to pay Paul" problem.
It's like hiring a kid to cut your lawn for $50 a month.. if you pay him $600 up front for the year then about 6 months in he will be unmotivated to show up on time and do good work since he's not working each month to keep the payments coming and the $600 is long spent so he's thinking where he will make MORE money.
Make sense?
To some degree I can see this being a problem in the parts area too, but it's a bit different since you're dealing with parts and not labor.