Quote:
Originally Posted by DriverzInc
Thanks Jody, wish more people understood it from the above point of view. I'm actually so sick and tired of it, I've almost decided to close up shop this year... but instead I started NewGen Wheels in hopes of moving away from dealing with everyone else s shenanigans. We reiterate the same information that is given to us, and when it doesn't get delivered on, we're to blame, and when the customer cancels the order, or even worse, waits for the wheels to arrive on their door step, and then sends them back (which has already happened... twice) who ends up eating the 3500 bucks per set, and shipping? .... you guessed it. Me.
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I get it Jon. Been self-employed for 25 years, several of them when I owned my speed shop back in the early 80's. I dealt with exactly what you do. I also spent 12 years before that in high performance retail and wholesale, handling problems, warranties, shipping issues directly with the big manufacturers. If a person hasn't done this they have no idea what you go through.