Quote:
Originally Posted by rrunner68
Just as some perspective, Drivers Inc isn't a full blown shop, they barely have room for two cars to be in the shop and if one is in, the other is not getting out. And if the blocking one is in pieces and on the lift, its a bit much to ask for them to put that one in roller status, put it out side in the rain, and eat two days of work while this car is getting taken care of, which it seems it already is at the earliest possible time when space allows.
Please be courteous and try not to be inflammatory.
|
Sorry, but wrong, not a bit too much to ask if all the OP's facts are accurate. Handling this sort of problem is what defines you as a business. Making the customer wait more isn't an option in my opinion. Eating 2 days of work (probably one at best) isn't too much to ask and loses sight of the big picture for Driverz, the fallout of not handling this correctly.
I have nothing at all against Driverz but there's a saying I hear all the time, "If we don't take care of the customer someone else will."