[Simmo]

I've gotta say +1 on ringing US vendors. I've had the odd similar issue which a stern phone call usually sorts out. Record it, that way there's less to dispute.

I feel your pain though, as we definatly don't get the same attention local customers would. I feel some vendors see us as more of a hassle, which is surprising given the US economy.

Thanks for the heads up on your issues though, I'm presently in the market for new wheels and when you are spending that amount of money, those sort of delays are not good enough.

Sounds like your issues are being sorted...let us know how you go.