Quote:
Originally Posted by Stuart Adams
If you order whatever thru a dealer and the dealer sais the order was placed today, you should be calling the vendor today to see if infact its true. Double check. If not cancel immediately and go thru someone else, period.
Or just call the vendor directly to see if you can go direct for the same price. Bypass the possible ponzi.
Don't be a victim by trusting someone else and not following thru on your own.
Kudos for Brett for booting a unethical dealer.
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This is a good idea. To a point, as the MFG if your dealer has called or not called and placed or not placed the order and then 10 minutes later you ( the dealers customer) are calling the MFG to check up on the dealer it becomes a case of the dog chasing it's tail, you get multiple ppl working on the same thing and often time it causes more problems than it solves, not to mention the time it takes to get all the stories straight.
To that I think that if you have a pending order and after a reasonable amount of time you have not had communications with your dealer then it is probably time for a phone call to the MFG. Now don't get me wrong it is not like we are going to not try and help you when you call. But everyone does need to be reasonable. we have had this problem crop up a couple time with different dealers as well as vendors (that we buy from) we have dropped dealers and vendors and it sucks, in a perfect world everyone would have everything in stock and shipping would be FREE! I think a little common sense
goes along way
I agree with Bret about selling/ buying direct from the MFG.Speedtech has the same process as Ridetech and we encourage customers to deal with who ever they are most comfortable with.
