Quote:
Originally Posted by novanutcase
Easy Fix...
You find a kick ass deal and move on it.
The distributor/dealer must submit a copy of the confirmed order from manufacturer to you within 48 hours with a prospective delivery date on it. Now you have proof that the distributor/dealer has in fact placed the order and the burden is now squarely on the manufacturer to deliver.
If no such paperwork is submitted to you within that time frame you call your CC company or whatever payment system you chose, such as Paypal, and reverse the charges. Deal over and no one gets burned.
Don't ever pay with a check or cash. It's way harder to recoup your money from scumbags when you do it that way.
John
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I own a distribution company. (for industrial products) this is standard operating procedure for us and everyone I have ever dealt with (vendors AND customers). I have a lady who's job it is just to make sure our orders are confirmed with vendors and my customers orders with me! My fax machine and email is full every morning with confirmation PO's from vendors we have placed orders with (if we do not have it in stock!) The confirmation has the ship date (the actual ship date) We then load the information into our system and an order acknowledgement is sent to the customer with that date. We do not buy on COD we have established lines of credit. They wouldn't do business with us in any other fashion. This entails having an established relationship with a bank, a line of credit with them and cash on hand. All the things it takes to run a business correctly. This isn't rocket science, just good business.
It ****ing blows my mind that this is not SOP for anybody else in this type of business.
Makes me want to open a car parts business. It can't be this hard to run. It just can't.......
Darren