Quote:
Originally Posted by greg5436
well since i just read thru all the posts i am going to tell you my latest BAD dealings with frank.back in july i saw frank had some deals on radiators and i ordered 2. they showed up with no problems. scott griffen started on a 69 camaro for me. i was talking to frank and he said let me take care of everything you need and assured me that he had his act together and could take care of it quick. i wired him 36,000 and told him i needed all the DSE parts first and everything for the chassis shop to get my car rolling.he said he ordered the parts the day i wired the money.2 weeks later i had not received anything and talked to DSE and said he had never placed the order. i knew i was in trouble right then.after a few calls my DSE parts started showing up.after going over the order 5 times. i could not believe someone could get so many things wrong.i also ordered Baer brake system with floater rear end.i talked to matt at moser in mid august and asked about the rear.he said there was no order for it yet. i told frank just send me the rear housing with the baer floater and DSE brackets installed i would wait on the axles and 3rd member later. he said the send out the rearend complete.3 months later the the rear shows up all unassembled and the wrong gear ratio. i went over the gear ratio 3 different times with frank and 2 times with matt at moser but didn't seem to do any good.in the meantime i had to buy a different rear end housing and a floater setup from GMR. then my calipers showed up and they were the wrong color. the guy at baer said send them back and he would exchange them. i sent them back and someone from UPS stole them before they arrived.what a nightmare,been shipping boxes for 30 years and never had a problem.the guy at baer took alot of time finding this package.i had sent it back in their original box with the Fedex label on the inside. i guess there was a lot of heat over this package that someone reversed the labels and gave it to fedex and it shipped back to me a month later. the man at baer figured this out. finally a happy ending on that story. there are 10 other things that i ordered and i had to call,e-mail and keep track of everything myself. i still don't have everything. if this is what you have to do to save some money i rather pay list price for everything and have it sitting in my garage.
i wish some of these large companies did not have a middle man and would sell at a fair price to all.i have been in the transmission business for 30 years and i don't have any middle men and i deal with over 150 shops and customers right off the street and it has worked for me.
people need to watch out for frank, he is not out to help you at all.
greg5436
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And then there is Greg
This one may turn into a fight because I think Greg wants to. I will preface this with yes, we made some mistakes but not all is as stated.
And I do not owe Greg Any Parts as he says I do.
I will break this down a bit because half his issues are manufacturer related.
First off, I explained to Greg that I would send all the DSE stuff he need to get started (Which i have tracking shipped BEFORE the money even moved) and he DID recive that stuff immediatly (Mini tubs, connectors, stuff that needed to be welded in that was not heavy) and he knew that the subframe and Q Link were not going to be ready for a couple weeks. And that I was going to DSE to pick up 3 subframe, a couple Q Links and some other stuff for a stocking order and that I would grab his stuff while I was there. NO, there was not a order with his name at DSE, there was a order for multiple parts which after his call we verified. However after his freak out call to DSE, DSE and I agreed we would just break his stuff off and ship it right away as he was getting antsy. Which cost me way more for shipping, but whatever.
On the Moser, Greg got THE very first set of Baer Floaters on his rear that Moser had done. Greg knows there was HOURS of back and forth getting details so Moser could build the rear. And no, Matt at Moser did not have a "Order" (Purchase order details) because we was not sure what we was building. But as Greg stated he was in constant contact with Moser him self through the entire process. And Greg will have to say, even after reviewing with Me and Moser many times the gear ratio, Who covered all the cost of changing the gear.......Frank!
Greg's Nightmare with Baer and wrong parts is between he and Baer, however his mentioning it in his complaint about me makes it sound like I did something wrong. But in reality his Baer brakes were ordered before the money hit and Greg was privy to every email back and forth while we waited out the process.
There are other things on the list he did not mention, some went some, some did not. Some things definitely our fault, some definitely not.
I will take and accept the heat for what is our fault. Greg know how exorbitantly difficult some of this process was. And i am taking all the heat even for parts that was not my fault. but that seems to come with the territory
But if you have something is outstanding on this order Greg, please tell me, I need to know