In alot of instances if you buy a product from a vendor who also installs the part your buying they might know more about the the products actual install. Have you ever called a MFG who makes a bolt in product that does not fit. I guarantee they will tell you it does. But the vendor may have dealt with the issue your talking about and know what you have to do to get that bolt in product to fit. So your paying for the expertise they have as an installer or builder. That has to be worth something.
I got an email last week from a guy who had shopped everyone for the lowest price on a subframe. He emailed me with his lowest bid. I emailed the subframe builder and he told me he had quoted shipping to the address from every vendor on the West Coast. He told me the margin and I emailed the guy back and told him at the price he currently had as the winning vendor I could not make enough money to give him the customer service his sales deserves.
I'm also not sure that buying directly from the MFG solves the problem. I have had plenty of suppliers either lie or not know they cannot live up to there estimated delivery time. I think it is better to buy from someone you know and have good luck with who spends the time in giving someone the follow through they want and deserve with their purchase.
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